Production Operations Lead - Drive Efficiency & Growth

FIS; Columbus (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Inclusive and collaborative atmosphere

Professional and personal development

Volunteer opportunities

Competitive salary and benefits

Career advancement within a global Fin

Exposure to innovative technologies

Job summary

FIS is seeking a Production Operations Supervisor to oversee daily production processing, lead a team of operations professionals, and drive performance improvements. The role emphasizes coaching, scheduling, and ensuring service levels and quality meet objectives.

The position requires a high school diploma (bachelor's preferred), about 4 years of relevant experience, and strong problem-solving and communication skills. Shift is Saturday to Monday plus every other Tuesday, 5:45 am to 6:00 pm.

Qualifications

• High School Diploma or Equivalent (Bachelor's degree preferred)
• Typically Minimum 4 Years Relevant Operations or Production Experience
• Previous leadership, supervisory, or team lead experience preferred
• Strong problem-solving, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Lead daily production operations, ensuring service levels, quality standards, and business objectives are met.
• Coach, develop, and manage team performance, including scheduling, goal setting, and performance reviews.
• Monitor workflow, resolve operational issues, and support client and business needs.
• Analyze operational metrics and implement process improvements to increase efficiency and productivity.
• Ensure compliance with company policies, procedures, and regulatory requirements

Skills

Leadership

Operations management

Team coordination

Problem solving

Communication

Organizational skills

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Job description

FIS is seeking a Production Operations Supervisor to oversee daily production processing, lead a team of operations professionals, and drive performance improvements. The role emphasizes coaching, scheduling, and ensuring service levels and quality meet objectives.

The position requires a high school diploma (bachelor's preferred), about 4 years of relevant experience, and strong problem-solving and communication skills. Shift is Saturday to Monday plus every other Tuesday, 5:45 am to 6:00 pm.