Production Operations Lead – Card Processing & Training

FIS; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary and benefits

Inclusive, diverse work environment

Job summary

FIS is seeking an Associate Advanced, Production Operations in the United States to support daily card production activities, pairing hands-on responsibilities with leadership duties. You will help ensure safety, quality, and efficiency while serving as a lead resource for associates during shifts.

You will participate in onboarding, training, and coaching, and contribute to process documentation and continuous improvement initiatives to achieve production goals in a regulated environment.

Qualifications

• Strong verbal and written communication skills with attention to detail.
• Experience in production, manufacturing, operations, or processing environments.
• Ability to adapt to changing priorities and work independently across teams.

Responsibilities

• Operate production equipment and systems to meet daily output targets.
• Lead resource for production associates during daily operations.
• Onboard, train, and coach team members on equipment, procedures, and quality standards.
• Conduct testing and validation activities for processes and equipment enhancements.
• Create and update operational documentation and work instructions.
• Monitor workflows and identify efficiency improvements.
• Troubleshoot routine equipment and process issues to minimize downtime.
• Ensure compliance with safety, quality, and regulatory requirements.
• Track production results and communicate concerns and improvement opportunities to leadership.
• Perform repetitive tasks with accuracy and high quality.

Skills

Communication

Problem solving

Team collaboration

Attention to detail

Education

High school diploma/GED

Job description

FIS is seeking an Associate Advanced, Production Operations in the United States to support daily card production activities, pairing hands-on responsibilities with leadership duties. You will help ensure safety, quality, and efficiency while serving as a lead resource for associates during shifts.

You will participate in onboarding, training, and coaching, and contribute to process documentation and continuous improvement initiatives to achieve production goals in a regulated environment.