Production Operations Analyst (BatchMaster + AI)

PopUp Bagels, Inc.; Meriden (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

PopUp Bagels, Inc. is seeking a Production Operations Analyst to support daily BatchMaster MRP activities, manage production batches, inventory, and purchasing data, and enable real-time AI-enabled reporting.

The role offers growth in production planning, supply chain, and operations analytics within a fast-growing brand and manufacturing environment. The ideal candidate will be detail-oriented, systems-minded, and capable of leveraging AI tools to provide actionable insights for management.

Qualifications

• Bachelor’s degree in supply chain, operations, business, analytics, or related field preferred, or equivalent work experience.
• 0–2 years of experience in production planning, inventory control, purchasing, supply chain, or data analysis; food and beverage manufacturing experience a plus.

Responsibilities

• Own all daily BatchMaster MRP activities, serving as the primary day-to-day system user and go‑to point of contact for BatchMaster questions.
• Utilize tools within the software and AI to provide reports and trends that can help drive the business forward.
• Create, schedule, release, and close production batches and work orders in BatchMaster in line with the daily production plan
• Record production output, ingredient consumption, yields, and waste accurately and on time each day
• Process inventory transactions in BatchMaster, including receipts, transfers, adjustments, and shipments to stores
• Maintain accurate master data, including items, formulas and recipes, bills of material, units of measure, and vendor information, with review and approval from the Senior Manager
• Reconcile system inventory to physical counts; support cycle counts and month-end inventory close, and research and resolve variances
• Maintain lot tracking and traceability records to support food safety standards and recall readiness
• Troubleshoot day-to-day user issues, serve as the liaison with BatchMaster support, and elevate system issues as needed
• Create and maintain BatchMaster SOPs and job aids, and help train production team members on system processes
• Support the continued rollout of BatchMaster, including testing new features, modules, and configuration changes as business needs grow
• Assist the Senior Manager with the daily reorder process by reviewing inventory levels, usage, open orders, and production forecasts to recommend order quantities
• Prepare and submit purchase orders to vendors and distributors based on approved par levels and reorder points; confirm order acknowledgments and delivery dates
• Track open purchase orders, follow up on late, short, or incorrect deliveries, and communicate impacts to production and operations teams
• Help maintain par levels, reorder points, vendor lead times, and minimum order quantities as volumes and store counts change
• Match receipts to purchase orders and support invoice reconciliation with Accounting
• Proactively flag potential shortages, overstocks, and aging or expiring inventory
• Prepare daily and weekly reports on production output, inventory on hand, usage, yield, waste, and order status
• Maintain production and inventory trackers, spreadsheets, and dashboards, ensuring data is accurate and up to date
• Analyze trends in usage, yield, and waste to identify opportunities to reduce cost and improve accuracy
• Support ad hoc analysis requested by the Senior Manager, such as forecasting, ingredient costing, and planning for new stores or new products
• Partner with Production, Warehouse and Logistics, Store Operations, Culinary, and Finance teams to keep information flowing and orders on track
• Communicate production schedule changes, shortages, and substitutions to impacted teams in a timely manner
• Set up new items and formulas in BatchMaster to support new product launches and limited‑time offerings
• Document current processes and recommend improvements that increase accuracy, efficiency, and scalability

Skills

Attention to Detail

Analytical Skills

Organization & Time Management

Problem Solving

Communication

Learning Agility

AI Interfaces

Education

Bachelor’s degree in supply chain, operations, business, analytics, or related field

Tools

BatchMaster

NetSuite

SAP

Job description

PopUp Bagels, Inc. is seeking a Production Operations Analyst to support daily BatchMaster MRP activities, manage production batches, inventory, and purchasing data, and enable real-time AI-enabled reporting.

The role offers growth in production planning, supply chain, and operations analytics within a fast-growing brand and manufacturing environment. The ideal candidate will be detail-oriented, systems-minded, and capable of leveraging AI tools to provide actionable insights for management.