Production Manager - Fire & Water Restoration

Servprofayetteville; Fayetteville (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Health insurance

Paid Time Off (PTO)

Job summary

Servpro Fayetteville is seeking a hands-on Production Manager to lead our fire and water restoration operations in Fayetteville, NC. You will manage crews, coordinate projects, and ensure safety, quality, and timely delivery for our customers.

This leadership role requires 3+ years in restoration or related fields, strong organizational and communication skills, and the ability to guide teams and systems. IICRC certs are a plus; join us to drive growth and excellence in service delivery.

Qualifications

• 3+ years in restoration, construction, or related field.
• Proven leadership or management experience.
• IICRC certifications are a plus.

Responsibilities

• Manage day-to-day restoration production operations
• Lead, train, and hold production crews accountable
• Oversee water, fire, mold, and other restoration projects
• Coordinate labor, equipment, materials, and subcontractors
• Monitor job progress, budgets, schedules, and profitability
• Ensure proper documentation, communication, and quality control
• Work closely with Project Managers, Estimators, and customers
• Respond to production issues and help resolve problems quickly
• Maintain a safe, organized, and professional work environment
• Help develop and improve production processes and procedures

Skills

Restoration leadership

Project coordination

People management

IICRC certs

Job description

Production Manager - Fire & Water Restoration

Location: Fayetteville, NC
Full-Time | Leadership Position

Lead. Build. Grow.

We are looking for an experienced Production Manager to join our fire and water restoration team in Fayetteville, NC.

This is a hands-on leadership position for someone who understands restoration, knows how to manage people and projects, and takes pride in delivering quality work and excellent customer service.

The Production Manager will oversee daily production operations, manage crews and subcontractors, coordinate projects, and ensure jobs are completed safely, efficiently, and according to company and industry standards.

What You'll Do

• Manage day-to-day restoration production operations
• Lead, train, and hold production crews accountable
• Oversee water, fire, mold, and other restoration projects
• Coordinate labor, equipment, materials, and subcontractors
• Monitor job progress, budgets, schedules, and profitability
• Ensure proper documentation, communication, and quality control
• Work closely with Project Managers, Estimators, and customers
• Respond to production issues and help resolve problems quickly
• Maintain a safe, organized, and professional work environment
• Help develop and improve production processes and procedures

What We're Looking For

• 3+ years of experience in restoration, construction, or a related field
• Previous leadership or management experience preferred
• Strong understanding of water and fire restoration processes
• Excellent organizational and communication skills
• Ability to manage multiple projects and priorities
• Ability to lead crews and hold people accountable
• Strong problem-solving and decision-making skills
• Professional attitude and commitment to customer service
• Valid driver's license
• IICRC certifications are a plus

What We Offer

• Competitive salary
• 401(k)
• Health insurance
• Paid Time Off (PTO)
• Opportunities for advancement and career growth
• Training and professional development
• A leadership role with the opportunity to make a real impact on the operation

Why Join Us?

We are building a team focused on quality, accountability, communication, and growth. We are looking for someone who wants more than just a job and is interested in developing their career in the restoration industry.