Lead Production Manager: Water & Fire Restoration

The ServiceMaster Company, LLC; Eugene (OR); On-site; USD 47,430 - 64,170; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

The ServiceMaster Company, LLC in Eugene, Oregon is seeking a Production Manager to lead water mitigation, fire restoration, and contents cleaning operations. You will oversee daily production, manage technicians and crews, schedule work, and ensure adherence to IICRC standards while delivering exceptional service to clients and insurers.

Ideal candidates have restoration experience, strong leadership, and a track record of guiding projects from start to finish with a focus on quality and

Qualifications

• Must have restoration operations experience and strong leadership.
• Experience managing technicians and crews in water mitigation and fire restoration.
• Knowledge of IICRC standards and quality expectations.
• Ability to oversee multiple projects and communicate with customers and insurance partners.

Responsibilities

• Lead daily operations for water mitigation, fire restoration, and contents cleaning.
• Manage technicians and crew chiefs to ensure timely completion of jobs.
• Schedule crews and oversee job production.
• Ensure work meets IICRC standards and company quality expectations.
• Monitor job documentation, equipment usage, and timelines.
• Maintain strong communication with customers and insurance partners.
• Develop and mentor production staff.

Skills

Restoration leadership

Crew management

Project scheduling

Quality control

Customer communication

Education

IICRC certifications: WTR/ASD/AMRT/FRST

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Are you already running restoration jobs and ready to step into a larger leadership role? ServiceMaster Restore is looking for a Production Manager to lead our Water Mitigation, Fire Restoration, and Contents Cleaning operations.

When disaster strikes — a burst pipe, a house fire, unexpected mold — families and businesses in our community need someone they can trust. ServiceMaster Restore has been that trusted name for years, and we're looking for an experienced restoration leader to help our production teams deliver exceptional service and guide projects from start to finish.

If you’re currently a Senior Technician, Crew Chief, or Production Manager ready to grow your leadership impact, we want to talk.

Package

• $5,000 monthly base salary
• Monthly performance bonus
• The better you are at your job, the more you will make. Top performers can earn another $10k-$20k in addition to their base salary.

Benefits & Perks

• 401k Retirement: With 3% employer contribution
• Health Insurance: Medical, Dental, & Vision with employer contribution
• Paid Time Off: 9 paid vacation days + PTO
• Company Vehicle: Plus work cell phone & laptop provided

What You'll Do

• Leading daily operations for water mitigation, fire restoration, and contents cleaning
• Managing technicians and crew chiefs
• Scheduling crews and overseeing job production
• Ensuring work meets IICRC standards and company quality expectations
• Monitoring job documentation, equipment usage, and timelines
• Maintaining strong communication with customers and insurance partners
• Developing and mentoring production staff

What We're Looking For

• Someone who already understands restoration operations and enjoys leading teams.
• Restoration industry experience
• Strong leadership and problem-solving ability
• Knowledge of water mitigation and restoration processes
• Ability to manage multiple projects and crews
• Preferred Certifications: IICRC - WTR, ASD, AMRT, FRST

You may currently be:

• A Crew Chief ready to step into leadership
• A Production Manager looking for a strong team and systems
• A Senior Technician who already runs jobs and leads crews

Ready to make a real difference?
If you are a leader, want strong earing potential, and care about helping people in their toughest moments - we want to hear from you.

Candidates must hold a valid Oregon driver's license with a clean 3-year driving record and be able to pass a background check.