Production Manager

Horizon Goodwill Industries; Stanley (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

Horizon Goodwill Industries is seeking a Production Manager for the Stanley Retail Store, Stanley, VA. The role oversees daily store operations in the Store Manager's absence, focusing on backroom processes, donations, sales, merchandising, pricing, and related paperwork.

Qualifications include a High School diploma and at least one year of retail experience; reliable transportation is required, along with the ability to pass background or drug screenings.

Qualifications

• High School Diploma or equivalent required.
• At least one year of retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to 50 lbs.

Responsibilities

• Supervise store personnel and assist with trainees.
• Arrange store windows, displays, and promotions.
• Train new hires and provide coaching and feedback.
• Support staff in achieving performance metrics and deliver excellent customer service.
• Maintain product flow and comply with company policies; perform regular audits.
• Handle sales at the register, cash reconciliation, and deposits per policy.
• Perform store operations and administrative duties; assist with donations workflow.

Skills

Customer service

Supervisory experience

Education

High School diploma or equivalent

Job description

Job Details

• Job Location: Stanley Retail Store - Stanley, VA 22851
• Position Type: Full Time
• Education Level: High School
• Salary Range: $16.00 - $16.00 Hourly
• Travel Percentage: None
• Job Category: Nonprofit - Social Services
• $16.00 Hourly Rate

Job Summary

The Production Manager supervises and manages the assigned retail store during the absence of the Store Manager to ensure efficient operation which shall include, but not limited to backroom processes, donation experience, sales, merchandising, pricing, maintenance, display, and related paperwork.

Essential Functions

• Assist with supervising store personnel and assigned trainees.
• Assist with arranging store windows, store displays, and promotional activities.
• Assist with training of new hires
• Assist with coaching, providing feedback, and development of all store personnel
• Support store personnel in achieving specific performance metrics
• Provide and assist store personnel in creating an exceptional customer service experience for our shoppers and donors
• Maintain efficient product flow in line with company policies and procedures
• Perform regular audits on workstations and donation area including trash, recycling, and priced merchandise
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations, Maintain accurate donation recording, and transport to designated area production.
• Participate in training as required.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• At least one-year retail experience required with increasing responsibilities.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths

• Store Manager
• Associate Director of Retail
• Director of Retail