Production Manager

Truststone Group, LLC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Truststone Group, LLC, a New York-based wholesale and design company, seeks a Production Manager to own orders from PO through final shipment. You will manage a high volume of SKUs across consumer product categories and coordinate with overseas factories to meet timelines and quality standards.

The ideal candidate thrives in a fast-paced environment, communicates across time zones, and ensures production timelines are executed with no delays, taking full ownership of schedules, quality, and

Qualifications

• 3–5+ years in production, sourcing, supply chain, or operations.
• Experience working with overseas factories, especially China.
• Strong knowledge of WIP management, timelines, quality control, and shipping.
• Experience reviewing and approving production samples.
• Excellent organizational, multitasking, and problem-solving skills.
• Proficient in Excel, Google Sheets and ERP systems.

Responsibilities

• Own and manage assigned orders from PO placement through final shipment and delivery.
• Maintain and update detailed WIP reports daily.
• Track production timelines, approvals, shipment schedules, and delivery deadlines.
• Oversee all production stages including MP/TOP samples, packaging approvals, and inspections.
• Communicate daily with overseas factories and suppliers, including off-hours as needed.
• Negotiate pricing, MOQs, and production schedules when required.
• Review production samples and provide actionable feedback to factories.
• Maintain production trackers, shipment logs, and product data records.
• Collaborate cross-functionally with sales, design, logistics, compliance, and warehouse teams.
• Identify and resolve delays, supplier issues, and shipment risks.

Skills

WIP management

Production timelines

Quality control

Shipping processes

Negotiation abilities

Communication abilities

Tools

Excel

Google Sheets

ERP systems

A2000

Job description

A New York-based wholesale and design company is seeking a highly organized and detail-oriented Production Manager to take full ownership of orders from purchase order through final shipment and delivery. This individual will manage a high volume of SKUs across multiple consumer product categories and serve as the primary point of contact for overseas factories.

The ideal candidate thrives in a fast-paced environment, communicates proactively across time zones, and ensures all production timelines are executed efficiently with no delays.

Key Responsibilities

Production & Order Management

• Own and manage assigned orders from PO placement through final shipment and delivery
• Maintain and update detailed Work In Progress (WIP) reports on a daily basis
• Track production timelines, approvals, shipment schedules, and delivery deadlines
• Oversee all stages of production, including:
• Mass Production (MP) samples
• Top of Production (TOP) samples
• Packaging approvals
• Inspection coordination
• Ensure all approvals, revisions, and follow-ups are completed in a timely manner

Factory & Supplier Communication

• Communicate daily with overseas factories and suppliers, including off-hours as needed
• Build strong supplier relationships while holding partners accountable to deadlines and quality standards
• Proactively follow up on open items including approvals, testing, packaging, labeling, and shipping updates
• Negotiate pricing, timelines, MOQs, and production schedules when required
• Escalate risks, delays, or quality concerns to leadership immediately

Sample Review & Product Execution

• Review production samples, packaging, and shipment samples with strong attention to detail
• Provide clear, actionable feedback and corrections to factories
• Ensure all products meet company quality standards and customer specifications
• Identify potential production or quality issues prior to shipment
• Coordinate revisions and approvals to avoid delays

Reporting & Operational Support

• Maintain production trackers, shipment logs, and product data records
• Provide regular production status updates to internal stakeholders
• Ensure all internal systems, reports, and documentation are accurate and current
• Collaborate cross-functionally with sales, design, logistics, compliance, and warehouse teams

Problem Solving & Execution

• Proactively identify and resolve production delays, supplier issues, and shipment risks
• Manage multiple orders and priorities simultaneously with strong attention to detail
• Operate effectively under pressure in a fast-moving environment
• Take full ownership and accountability for all assigned orders and deadlines

Qualifications

• 3–5+ years of experience in production, sourcing, supply chain, or operations
• Experience working with overseas factories, particularly in China
• Strong knowledge of WIP management, production timelines, quality control, and shipping processes
• Experience reviewing and approving production samples
• Excellent organizational, multitasking, and problem-solving skills
• Strong communication and negotiation abilities
• Ability to work independently and proactively with minimal supervision
• Proficiency in Excel, Google Sheets, ERP systems, and production tracking tools (A2000 preferred)
• Experience in consumer product categories such as tech, beauty, home, kitchen, or outdoor is a plus
• Willingness to work flexible hours to support overseas communication