Production Manager

East Coast Facilities, Inc - Trenton Service Center; Baltimore (MD); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Production Manager to lead teams in snow management and landscape maintenance. This role involves overseeing field workers, managing resources, and ensuring quality control. The ideal candidate will excel in planning and scheduling, with strong communication skills to liaise with clients and team members. You will play a pivotal role in training and developing staff while maintaining safety and operational standards. Join a dynamic team where your leadership will directly impact the success of our service center operations.

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Training and Development Programs

Qualifications

• Strong planning and scheduling skills for effective production management.
• Experience in supervising crews and ensuring quality standards.

Responsibilities

• Oversee scheduling and dispatching of crews for production.
• Conduct interviews and train field workers in necessary skills.

Skills

Planning

Scheduling

Supervision

Communication

Quality Control

Training

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Omnia-SDS

Company Purchasing Card

Job description

Major Areas of Focus

Our Production Managers (PM) report to the Director of Operations of one of our Service Centers. PMs may oversee 3-5 Crew Leaders and their crew members. A Senior PM may be assigned additional crews. The PM may also be assigned one or more Field Supervisors (FS) to lead. If a Field Supervisor is assigned, the PM will utilize them as an assistant in overseeing and accomplishing the production assigned to them.

The critical components of our business operation that fall under the responsibility of a PM include his/her assigned field workers, fleet and resources, and specific work production, which may be reoccurring or project-based. Planning, scheduling, dispatching, in-field training, supervision and development, quality control, productivity, and direct cost management are core to the PM position.

The Production Manager - Snow Management/Landscape Maintenance will report to the designated Operations Manager or Director of Operations.

Essential duties and responsibilities include the following, other duties may also be assigned:

Planning & Scheduling Requirements

• Works closely with the Operations Manager to schedule production on the team calendar.
• Sources, picks up, and delivers materials to the Service Center or job sites.
• Purchases supplies and materials according to purchasing guidelines using a company purchasing card or the requisition system.
• Prints and delivers work tickets to assigned Crew Leaders.
• Closes production tickets in Omnia-SDS and reviews job costing reports.

Production Responsibilities

• Is present for Egress and assists with the execution of The ECF Egress Standard.
• Dispatches assigned crews and collaborates with other PMs or the Operations Manager for equipment or personnel shortfalls.
• Supervises crews in the field, driving production, and managing job hours and material budgets.
• Maintains all safety, production, and quality guidelines in the field.
• Ensures fleet is maintained, properly and safely operated, with timely reporting and scheduling of essential repairs.
• Ensures assigned fleet, personnel uniforms, grooming, facility cleanliness, and job sites meet our standards of professionalism.
• Completes all essential paperwork or reports for management.
• Communicates with clients when appropriate, providing updates on production efforts, field requests, and relays information to the Operations Manager.

Sales & Sales Support Responsibilities

• Performs quality control audits and identifies project opportunities for customers.
• Assists with estimating and takeoffs for proposals as requested by leadership.
• Prepares estimates and proposals as directed.
• Presents proposals to customers as needed.
• Attends client meetings with Account Executives or Leadership when required.

Recruiting, Training & Development Responsibilities

• Conducts interviews, screens, and hires field workers per leadership instructions.
• Assists with employee orientation.
• Trains Crew Leaders and Crew Members in technical skills, safety, and soft skills.
• Follows disciplinary protocols applicable to subordinates.
• Supports specialized training courses for field personnel.
• Helps employees build their careers.

Language Skills

• Must use written and oral communication skills regularly; able to interpret data, information, and documents; respond to situations; learn and apply new skills; work under deadlines; and interact professionally. Proficiency in English is required.

Physical Demands

• Frequently required to stand, walk, and sit. Occasionally required to handle, reach, climb, balance, stoop, kneel, or crouch. Must occasionally lift/move up to 60 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment. Long hours may be necessary during emergencies or storm management.

Work Environment

• Occasionally exposed to wet/humid conditions, moving mechanical parts, fumes, airborne particles, chemicals, and weather. Noise level is usually moderate.

Travel & Development

• Travel within the market served by the Service Center; occasional travel for training or to other centers or corporate offices.

Security

• Must pass security background checks, have a valid driver’s license, and meet driving record standards. Use of illicit drugs is prohibited during employment. The company reserves the right to reject or terminate employment based on background checks.

The above describes the general nature of the work. Other duties may be assigned as needed.