Production Manager

Crawford Thomas Recruiting; Las Vegas (NV); Remote; USD 45,000 - 60,000; Full time

Job summary

Join a fast-growing inbound tour operator as a Bilingual Production Manager, where your expertise in group travel will shine. This remote role combines operations, product development, and client support, focusing on creating tailored travel experiences for French-speaking clients. With a strong emphasis on supplier negotiation and itinerary management, you'll thrive in a dynamic environment that values creativity and organization. Be part of a boutique company known for its commitment to high-quality service and immersive travel experiences across North America. If you're passionate about travel and ready to make an impact, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in group travel, tour operations, or inbound/DMC roles.
• Proven ability to manage B2B group itineraries and supplier negotiations.

Responsibilities

• Lead the development and yearly update of group travel products.
• Manage destination operations and supplier relations for U.S.-based programs.

Skills

Bilingual (English & French)

Supplier Negotiation

Group Itinerary Management

Microsoft Excel

Organizational Skills

Education

5+ years in group travel or tour operations

Background in tourism or hospitality

Tools

Microsoft Office

Job description

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Salary: Base salary of $45k-$60k (Negotiable, depending on experience) plus annual performance-based bonus.

Job Summary

We are seeking an experienced Bilingual (English & French) Production Manager to join a fast-growing inbound tour operator that specializes in group travel across the U.S. and Canada. This remote role blends operations, product development, supplier contracting, and client support—ideal for someone who thrives in a dynamic, multi-functional environment. The position supports the creation and management of tailored group travel programs primarily for French-speaking clients from Europe. The ideal candidate must be bilingual in English and French to effectively communicate with international clients and suppliers.

Job Responsibilities:

• Lead the development and yearly update of U.S. and Canada group travel products
• Manage destination operations and supplier relations for U.S.-based programs
• Create detailed itineraries, quotes, and program content for B2B tour operator clients
• Negotiate pricing, services, and room allotments with hotels, restaurants, and attractions
• Ensure operational logistics for confirmed group bookings
• Develop new themed travel programs and explore creative travel experiences
• Provide remote support for on-the-ground issues during group travel (as needed)
• Research and build relationships with new suppliers and tourism boards

Qualifications:

• 5+ years of experience in group travel, tour operations, or inbound/DMC roles
• Proven ability to manage B2B group itineraries and supplier negotiations
• Strong understanding of U.S. and Canadian travel destinations
• Fluent in French and English (both written and spoken)
• Highly proficient in Microsoft Office, especially Excel for pricing
• Detail-oriented with strong organizational and multitasking skills
• Comfortable working in a fast-paced, remote team environment
• Experience with pricing, contract negotiation, and operations logistics
• Background in tourism, hospitality, or group contracting strongly preferred

About The Company

Our client is a boutique inbound tour operator providing tailor-made group travel programs in North America, serving European B2B partners. With a remote-first structure and a team of travel industry veterans, the company focuses on delivering immersive, high-quality experiences across the U.S. and Canada. They are recognized for their flexible, entrepreneurial culture and dedication to excellence in customer service and operations.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Business Development, Customer Service, and Consulting

Industries

• Consumer Services

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