Production Coordinator

Dynamic National; The Colony (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Dynamic Roofing and Construction seeks a Production Coordinator to provide administrative and customer service support across sales, production, accounting and administration. The role engages with customers in person and on the phone to keep projects moving and teams informed.

The position is full-time in-office in The Colony, TX, with responsibilities including permit coordination, document management, scheduling inspections, CRM data entry, and preparation of daily production reports for

Qualifications

• Excellent verbal and written communication skills.
• Experience in customer service is preferred.
• Detail-oriented with strong organizational abilities.
• Able to engage with customers and team members effectively.

Responsibilities

• Coordinate permits for projects and ensure placement on site.
• Compile and centralize production documents (subcontractor contracts, photos).
• Schedule inspections and monitor approvals after project completion.
• Notify Insurance, Accounting and Billing when jobs complete.
• Manage equipment ordering and field pickup; report usage.
• Conduct pre-build calls to customers to gather project info.
• Prepare daily production reports and update clients.
• Assemble close-out packets.
• Ensure all documents are loaded into CRM.
• Capture meeting minutes and action items.

Skills

Communication skills

Customer service

Detail oriented

Team player

On-call during storm season

Tools

Microsoft Office

Job description

The Production Coordinator will primarily provide administrative and customer service support for the Production organization at Dynamic Roofing and Construction. This role will require engagement across all facets of the organization: sales, production, accounting, administration and a high level of customer service both on the phone and in person with a variety of customers. The key elements of this role will allow the production team to focus the majority of their time on project execution and training of production team members.

Production Team Support

• -Ordering all permits for projects and ensuring placement on job site
• -Compilation and centralization of all production documents including subcontractor contracts, pictures and any other documents
• -Inspection scheduling following completion of the projects and monitoring approvals
• -Communication to Insurance, Accounting and Billing when jobs are complete
• -Managing all equipment ordering and pick up in the field as well as reporting on what is currently being used
• -Performance of pre-build calls to customer to ensure they have all pertinent information for their build prior to any activity happening on the job site
• - Daily production reports and communication to clients
• - Close out packets
• -Ensuring all documents are being loaded into CRM
• -Capturing meeting minutes and action items

General Requirements

• -Positive attitude and willingness to take on any task
• -Excellent communication skills both verbal and written
• -Able to easily engage with new people and develop relationships with customers and team members
• -Detail Oriented
• -Team Player
• -Ability to be flexible in priorities and urgent matters
• -On call during storm season
• -Full-time in office hours, not remote.
• -Customer service and multiple deliverable experience preferred
• -Experience with Microsoft Office suite including Word, Excel, Project and PowerPoint

Equal Opportunity Employer, including disabled and veterans.