Production Associate — Move Goods, Support Community

Goodwill San Antonio; San Antonio (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health and wellness benefits

Competitive base and bonus pay

Savings plans

Personal financial education

Store purchase discounts

Paid time off

Leadership development

Tuition reimbursement and more

Job summary

Goodwill San Antonio is seeking a Production Associate to support donation processing and store operations at our San Antonio location. You will load, unload, sort textiles, and assist in routing donated goods for processing, shipping or storage while maintaining friendly donor service.

Responsibilities include greeting donors, handling receipts, restocking supplies, and keeping work areas clean and safe. We promote from within and offer development programs alongside competitive pay and

Qualifications

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
• Two-person lifting of some heavy objects may be required
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals
• Must be able to meet the physical requirements of the position.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner. Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
• Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors. Ensure work areas and facilities remain clean and organized.
• Inform Team Leader or Manager of possible safety hazards.
• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
• Maintain good housekeeping standards.
• Adhere to Loss Prevention and inventory control and compliance procedures.
• Maintain regular, dependable attendance and punctuality.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
• Assist in safeguarding Goodwill team members and property from harm, damage or theft. Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.

Skills

Customer service

Teamwork

Verbal communication

Job description

Goodwill San Antonio is seeking a Production Associate to support donation processing and store operations at our San Antonio location. You will load, unload, sort textiles, and assist in routing donated goods for processing, shipping or storage while maintaining friendly donor service.

Responsibilities include greeting donors, handling receipts, restocking supplies, and keeping work areas clean and safe. We promote from within and offer development programs alongside competitive pay and