Production Associate — Drive Community Impact

Goodwill San Antonio; Texas; On-site; USD 21,000 - 22,000; Full time

Job summary

Goodwill San Antonio in New Braunfels, TX seeks a full-time Production Associate to support donation processing, sorting textiles, and warehouse tasks with a strong focus on customer service. You will load, unload, and organize donated goods, assist donors, and help maintain clean, safe work areas.

Shifts vary and may include days, nights, weekends, and holidays. This role offers growth within a values-driven nonprofit and opportunities to develop retail and logistics skills while supporting

Qualifications

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner.
• Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
• Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors.
• Ensure work areas and facilities remain clean and organized.
• Inform Team Leader or Manager of possible safety hazards.

Skills

Retail experience

Customer service

Communication skills

Job description

Goodwill San Antonio in New Braunfels, TX seeks a full-time Production Associate to support donation processing, sorting textiles, and warehouse tasks with a strong focus on customer service. You will load, unload, and organize donated goods, assist donors, and help maintain clean, safe work areas.

Shifts vary and may include days, nights, weekends, and holidays. This role offers growth within a values-driven nonprofit and opportunities to develop retail and logistics skills while supporting