An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Job summary
Strategic Staffing Solutions is looking for a seasoned Production Support Engineer to lead support efforts for over 20 applications. This role demands 10+ years of platform engineering experience, with proficiency in SRE, DevOps, and tools like Grafana and Splunk. The position is hybrid, requiring 3 days on-site in Charlotte, NC. Ideal candidates will have hands-on experience in cloud-native environments and a strong capability for mentorship and managing production incidents. Visa sponsorship is available, and the candidate will be part of a 24x7 on-call rotation.
Qualifications
10+ years of platform engineering and production support experience.
5+ years of experience with OpenShift, Java, Microservices, Spring Boot, Python.
5+ years of experience creating observability dashboards using Grafana, Splunk, AppDynamics.
5+ years of experience in incident management using AIOps, ServiceNow.
4+ years of experience with distributed systems and cloud-native platforms.
Responsibilities
Lead production support efforts across a portfolio of 20+ applications.
Design and build advanced observability dashboards.
Proactively identify risks through gap analysis and predictive alerting.
Troubleshoot complex production issues across distributed microservices.
Drive adoption of modern SRE practices including automation.
Support cloud-native applications running on OpenShift and Kubernetes.
Collaborate with development teams during release cycles.
Participate in a 24x7 on-call rotation.
Mentor engineers and promote best practices.
Skills
Site Reliability Engineering (SRE)
DevOps
Production support
Automation
Observability
Tools
Grafana
Splunk
AppDynamics
Prometheus
OpenShift
Kubernetes
Java
Python
React.js
Job description
Strategic Staffing Solutions is looking for a seasoned Production Support Engineer to lead support efforts for over 20 applications. This role demands 10+ years of platform engineering experience, with proficiency in SRE, DevOps, and tools like Grafana and Splunk. The position is hybrid, requiring 3 days on-site in Charlotte, NC. Ideal candidates will have hands-on experience in cloud-native environments and a strong capability for mentorship and managing production incidents. Visa sponsorship is available, and the candidate will be part of a 24x7 on-call rotation.