Production AI Solutions Engineer

Neura Market; Chicago, Northern (IL, KY); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

In-office meals (US)

Job summary

LangChain is seeking a highly technical Solutions Engineer to partner with sales, design scalable POCs, and own the technical win with customers. You’ll lead architecture reviews, answer security questions, and co-build production AI agents with customer teams from prototype to rollout.

You’ll guide customers through evaluations, provide clear tradeoffs for complex deployments, and drive post-sale architecture decisions to expand engagements.

Qualifications

• 6+ years in a relevant technical role such as solutions engineering, sales engineering, customer engineering, software engineering, or founding and product engineering
• Comfort owning the technical thread in a sales cycle: discovery, POCs, architecture reviews, and competitive evaluations
• Ability to explain technical tradeoffs clearly and build trust with developer audiences, then translate that into a decision the customer is ready to make
• A track record of taking responsibility for outcomes, not just recommendations
• A bias toward action and a willingness to figure things out as you go
• Genuine interest in operating AI agents in production, not just building demos

Responsibilities

• Own the technical win. Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer’s real use case rather than a canned demo
• Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head-to-head evaluations
• Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout
• Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
• Run demos, trainings, and workshops for developer audiences, from single-team sessions to larger technical enablement
• Advise customers post-sale on architecture, best practices, and roadmap-level decisions, and find the expansion opportunities that come out of those conversations
• Surface field feedback to product and build reusable POC assets, cookbooks, and example code that scale across accounts
• Contribute code upstream when it meaningfully improves customer outcomes

Skills

Solutions engineering

Sales engineering

Architectural reviews

Technical storytelling

Production AI experience

Tools

LangChain

LangGraph

Kubernetes

AWS

Containers

Job description

LangChain is seeking a highly technical Solutions Engineer to partner with sales, design scalable POCs, and own the technical win with customers. You’ll lead architecture reviews, answer security questions, and co-build production AI agents with customer teams from prototype to rollout.

You’ll guide customers through evaluations, provide clear tradeoffs for complex deployments, and drive post-sale architecture decisions to expand engagements.