Production Administrator: Fast-Paced Home Improvement

Victors Home Solutions; Plymouth (MI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Victors Home Solutions in Plymouth is seeking a Production Administrator to join our growing home improvement team. You will support production operations, coordinate with installation crews, and help ensure projects meet timelines and quality standards.

Key duties include reviewing contracts, ordering materials, scheduling deliveries, and communicating with customers. We offer a team-driven environment, 401(k) with match, health, dental, and vision insurance, plus PTO.

Qualifications

• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Excellent written and verbal communication.
• Ability to adapt to change and think independently.
• Experience in customer service.

Responsibilities

• Review customer contracts for accuracy of color, size, and other job related details
• Create production documents for installation crews to use in the field
• Order materials and schedule delivery to job sites
• Contact customers to schedule installation dates and clarify specific requirements of each project
• Work with the General Manager to continually enhance service quality standards
• Communicate with and process permits from building departments
• Take status calls and report back to customers with updates
• Track projects for the successful completion of all phases of projects
• Develop comprehensive project plans to be shared with customers as well as other staff members
• Monitor production efficiencies and recommend corrections to meet targets
• Interact with various departments to service customers

Skills

Multitasking

Communication

Customer service

Organizational skills

Team player

Job description

Victors Home Solutions in Plymouth is seeking a Production Administrator to join our growing home improvement team. You will support production operations, coordinate with installation crews, and help ensure projects meet timelines and quality standards.

Key duties include reviewing contracts, ordering materials, scheduling deliveries, and communicating with customers. We offer a team-driven environment, 401(k) with match, health, dental, and vision insurance, plus PTO.