Production Administrator

Victors Home Solutions; Plymouth (MI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Victors Home Solutions in Plymouth is seeking a Production Administrator to join our growing home improvement team. You will support production operations, coordinate with installation crews, and help ensure projects meet timelines and quality standards.

Key duties include reviewing contracts, ordering materials, scheduling deliveries, and communicating with customers. We offer a team-driven environment, 401(k) with match, health, dental, and vision insurance, plus PTO.

Qualifications

• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Excellent written and verbal communication.
• Ability to adapt to change and think independently.
• Experience in customer service.

Responsibilities

• Review customer contracts for accuracy of color, size, and other job related details
• Create production documents for installation crews to use in the field
• Order materials and schedule delivery to job sites
• Contact customers to schedule installation dates and clarify specific requirements of each project
• Work with the General Manager to continually enhance service quality standards
• Communicate with and process permits from building departments
• Take status calls and report back to customers with updates
• Track projects for the successful completion of all phases of projects
• Develop comprehensive project plans to be shared with customers as well as other staff members
• Monitor production efficiencies and recommend corrections to meet targets
• Interact with various departments to service customers

Skills

Multitasking

Communication

Customer service

Organizational skills

Team player

Job description

Production Administrator

Department: Production

Employment Type: Full Time

Location: Plymouth

Compensation: $25.00 / hour

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Victors Home Solutions is seeking a highly energetic and motivated person to join our team as a Production Administrator!

At Victors Home Solutions you’ll be surrounded and supported by dynamic, fun, engaged people! Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.

Production Administrators at Victors Home Solutions will be a key component in providing our customers with the best experience in the home improvement industry. The ideal candidate has a high sense of urgency and excellent organizational skills. The Production Administrator position requires strong telephone and written communication between construction crews, customers, and the Victors Home Solutions team. The ability to multitask in a fast pace environment is a requirement. This position reports directly to the Lead Production Administrators.

Here are some examples of the actual work your day may include:

• Review customer contracts for accuracy of color, size, and other job related details
• Create production documents for installation crews to use in the field
• Order materials and schedule delivery to job sites
• Contact customers to schedule installation dates and clarify specific requirements of each project
• Work with the General Manager to continually enhance service quality standards
• Communicate with and process permits from building departments
• Take status calls and report back to customers with updates
• Track projects for the successful completion of all phases of projects
• Develop comprehensive project plans to be shared with customers as well as other staff members
• Monitor production efficiencies and recommend corrections to meet targets
• Interact with various departments to service customers

About you:

• Ability to handle multiple tasks simultaneously and prioritize effectively
• Positive thinker with a get-it-done attitude
• Ability to think independently and outside the box
• Must possess the ability to consistently follow tasks through to completion
• Written and verbal communication skills must be top-notch
• Able to adapt to and embrace change
• Enthusiastic, hard-working, well organized team player
• Able to work with others and willing to contribute to the team
• Experience in customer service

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program