Product Support Technician

DSC Dredge, LLC

Reserve (LA)

On-site

USD 42,000 - 62,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance (Company Paid)

Voluntary Life Insurance

Voluntary Supplemental Insurance

401(k) Company Match

Employee Assistance Program

Leave Time & Holidays

Safety Award Program

Direct Deposit

Job summary

DSC Dredge, LLC is seeking a Product Support Technician in Reserve, LA. This full-time role provides hands-on installation, repair, and preventive maintenance for DSC dredging equipment in the field, under supervision.

You will read schematics, work outdoors with heavy machinery, and travel domestically as needed. The position offers a clear career path toward senior field roles with comprehensive benefits and safety training.

Qualifications

High school diploma or GED; trade certificate is a plus.
1–3 years hands-on experience in electrical, mechanical, or hydraulic systems.
Ability to read wiring diagrams, schematics and manuals.
Valid driver's license and ability to travel domestically 100%.
Comfortable outdoors with heavy machinery in varying weather.
Strong work ethic and eagerness to learn DSC products.

Responsibilities

Install and repair dredging equipment on site with supervision.
Troubleshoot standard electrical, hydraulic, and mechanical issues.
Perform preventive maintenance per schedules and checklists.
Assist with installation, startup and commissioning at customer sites.
Complete field service reports and compliance documentation.
Escalate non-routine issues to a Product Support Specialist or Engineering.

Skills

Electrical Systems

Mechanical Systems

Hydraulic Systems

Willing to Travel

Education

High School Diploma or GED

Trade Certificate in Electrical/Mechanical/Hydraulic

Job description

Home Career Product Support Technician

Product Support Technician

Location: Reserve, LA (Headquarters)

Type: Full time

About This Position

The Product Support Technician provides hands‑on installation, repair, and preventive maintenance support for DSC dredging equipment in the field, typically working alongside or under the direction of a Product Support Specialist or supervisor. This role follows established procedures, manuals, and checklists rather than working independently on complex or non‑routine issues, and is the entry point into DSC’s Product Support career path — building toward the Product Support Specialist role as skills and experience grow.

Position Responsibilities

Performs on-site installation and repair of dredging and support equipment, working alongside or under the direction of a Product Support Specialist or supervisor.
Troubleshoots and repairs standard electrical, hydraulic, and mechanical issues using established procedures, manuals, and schematics.
Performs preventive maintenance on DSC equipment according to documented schedules and checklists.
Assists with installation, startup, and commissioning of new equipment at customer sites.
Completes field service reports, maintenance logs, and required compliance documentation for each assignment.
Follows all DSC, OSHA, and MSHA safety procedures; identifies and reports hazards or unsafe conditions.
Supports customer training sessions led by a Specialist or supervisor.
Escalates non‑routine or complex technical issues to a Product Support Specialist or Engineering.

Minimum Requirements

High school diploma or GED required; a technical/trade school certificate in electrical, mechanical, or hydraulic systems is a plus.
1–3 years of hands‑on experience in electrical, mechanical, or hydraulic systems, or equivalent training
Ability to read basic wiring diagrams, schematics, and technical manuals.
Valid driver’s license, with the flexibility to travel 100% of the time, primarily domestic
Comfortable working in a field environment: outdoors, around heavy machinery, in varying weather.
Strong work ethic and eagerness to learn the DSC product line.

Work Environment

This role is performed primarily at customer job sites rather than in an office. Employees regularly work outdoors and in varying weather conditions, near moving mechanical parts and heavy equipment, and are exposed to loud noise, vibration, and risk of electrical shock. The role requires standing, walking, climbing, and lifting equipment and tools consistent with field service work; reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

DSC Dredge, LLC. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This technologically driven company takes pride in being the world's leader in customized dredging solutions.

DSC Dredge Benefits