Product Support Specialist

Metalcraft of Mayville, Inc.; Town of Mayville (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Paid Holidays & Vacation

Air Conditioned Facility

Advancement Opportunities

Free Health Clinic

On-the-job training

AND MORE!

Job summary

Metalcraft of Mayville is a growing employer in Mayville, WI seeking a Product Support Specialist to bridge design and manufacturing. You will support manufacturing teams, collaborate with engineering to implement changes, and assist R&D with testing and validation of product improvements.

Ideal candidates bring hands-on mechanical or engineering experience, SAP/ERP familiarity, CAD/Creo skills, and proficiency with Microsoft Office.

Qualifications

• Internal product support in manufacturing processes.
• Mechanical or engineering experience required.
• Hands-on role translating design to manufacturing.
• SAP/ERP experience preferred but not required.
• Creo/CAD experience preferred but not required.
• Experience in Microsoft Office products preferred.

Responsibilities

• Support manufacturing teams as needed to ensure product design implementation is successful.
• Work with engineering team to implement design changes/improvements.
• Work with technical service team to address product improvement.
• Support R&D lab and test department work.
• Create and maintain SAP master data.
• Other duties as assigned.

Skills

Internal product support in mfg

Mechanical or engineering experience

Hands-on translation from design to mf

SAP/ERP experience

Creo/CAD experience

Microsoft Office experience

Tools

SAP/ERP

Creo/CAD

Microsoft Office

Job description

Product Support Specialist

Metalcraft of Mayville Mayville, Wisconsin, United States

About this position

Metalcraft of Mayville

Metalcraft of Mayville is an Equal Opportunity Employer: Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Product Support Specialist

US-WI-Mayville

Job ID: 2026-4907

# of Openings: 1

Category: Engineering

Scag Power Equipment

Overview

Benefits of working for Metalcraft:

• Competitive Pay
• Paid Holidays & Vacation
• Air Conditioned Facility
• Advancement Opportunities
• Free Health Clinic
• On-the-job training
• AND MORE!

Reporting to the Engineering Director, a Product Support Specialist will focus on internal product support in manufacturing processes.

This role requires collaboration with our internal teams, customers, and suppliers to best support the product through the design cycle and into production.

Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Support manufacturing teams as needed to ensure product design implementation is successful
• Work with engineering team to implement design changes/improvements
• Work with technical service team to address product improvement
• Support R&D lab and test department work
• Create and maintain SAP master data
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Internal product support in manufacturing processes.
• Mechanical or engineering experience required.
• This will be a very hands on role as product translate from design to manufacturing.
• SAP/ERP experience preferred but not required.
• Creo/CAD experience preferred but not required.
• Experience in Microsoft Office products preferred.

Metalcraft of Mayville is an Equal Opportunity Employer:

Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

PM17