Product Support Engineer (Manufacturing)

Metalcraft of Mayville, Inc; Kekoskee (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Paid Holidays & Vacation

Air Conditioned Facility

Advancement Opportunities

Free Health Clinic

On-the-job training

Job summary

Metalcraft of Mayville, Inc is seeking a Product Support Specialist in Wisconsin. The role focuses on internal product support in manufacturing processes, requiring collaboration with teams, customers, and suppliers.

Your responsibilities include order data entry, assisting with troubleshooting, and supporting office projects. Required qualifications include mechanical or engineering experience and a hands-on approach to transitioning product design to manufacturing.

Qualifications

• Internal product support in manufacturing processes.
• Able to perform essential duties satisfactorily.
• Hands-on role from design to manufacturing.

Responsibilities

• Order and Data entry.
• Answer customer calls, emails, letters, faxes, etc.
• Assist distributors, dealers, and end users with machine troubleshooting.
• Support office staff on various projects.

Skills

Mechanical or engineering experience

SAP/ERP experience

Creo/CAD experience

Experience in Microsoft Office products

Job description

Metalcraft of Mayville, Inc is seeking a Product Support Specialist in Wisconsin. The role focuses on internal product support in manufacturing processes, requiring collaboration with teams, customers, and suppliers.

Your responsibilities include order data entry, assisting with troubleshooting, and supporting office projects. Required qualifications include mechanical or engineering experience and a hands-on approach to transitioning product design to manufacturing.