Product Support & Service Sales Pro

ASCO Equipment; Manor (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% paid health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement Opportunit

ASCO Children's Education Program

Job summary

ASCO Equipment in Austin, TX is seeking a Product Support Sales Representative to build relationships with customers by selling Preventative Maintenance packages and service repairs, in shop and field. You will call on current customers and develop new ones in your territory.

You will quote and sell parts and service, address concerns, provide technical support, and ensure pricing approvals. Strong communication, planning, and negotiation skills are required.

Qualifications

• Bachelor's degree or equivalent experience required.
• Proven sales ability and excellent customer relationship skills.
• Ability to write and speak effectively to individuals and groups.
• Strong planning, problem-solving, negotiation, and organizational skills.
• Knowledge of heavy equipment is preferred.

Responsibilities

• Market parts and service sales for preventive maintenance plans, inspections, repairs, remanufactured components, extended warranties, and promotions.
• Perform follow-up calls on completed goods and major parts and service sales.
• Assist after-sales service calls to ensure equipment operates to customers' expectations.
• Provide limited technical support when appropriate.
• Ensure that estimates meet pricing and department standards.
• Use a CRM tool to manage pre-planning, post-call notes and follow-up actions.
• Represent ASCO professionally at all times.

Skills

Sales ability

Customer relationships

Verbal communication

Negotiation

Planning & organization

Technical aptitude

Education

Bachelor's degree or equivalent

Tools

CRM software

MS Office / General business software

Job description

ASCO Equipment in Austin, TX is seeking a Product Support Sales Representative to build relationships with customers by selling Preventative Maintenance packages and service repairs, in shop and field. You will call on current customers and develop new ones in your territory.

You will quote and sell parts and service, address concerns, provide technical support, and ensure pricing approvals. Strong communication, planning, and negotiation skills are required.