Field Service & Preventive Maintenance Sales Specialist

ASCO Equipment; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

100% paid health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement

ASCO Children’s Education Program

Job summary

ASCO Equipment in Austin, TX is seeking a Product Support Sales Representative to build relationships with customers through selling Preventative Maintenance packages and shop/field service repairs. You will call on current ASCO customers and develop new ones across your territory, quoting and selling parts, services, and PM contracts while capturing profiling data.

You will manage pre/post-call activities in a CRM, provide basic technical support, and ensure pricing and approvals meet company

Qualifications

• Bachelor’s degree or equivalent experience.
• Proven sales ability and excellent customer relationship skills.
• Ability to write and speak effectively to individuals and groups.
• Strong planning, problem-solving and negotiation and organizational skills.
• Knowledge of heavy equipment is preferred.
• Knowledge of equipment components, repair times and overall technical aptitude.
• Solid computer skills and knowledge of general business software.

Responsibilities

• Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions.
• Perform follow-up calls on complete goods and major parts and service sales.
• Assist after sales service calls to ensure equipment is operating at customers’ expectations.
• Provides limited technical support when appropriate.
• Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards.
• Manage pre-planning, post call notes and follow-up actions using a CRM tool.
• Adhere to all safety rules and complete safety training as required.
• Represent ASCO in a positive and professional manner at all times.

Skills

Sales

Customer relationships

Communication

Negotiation

Planning

Problem-solving

Organizational skills

CRM

Computer skills

Education

Bachelor’s degree or equivalent experience

Tools

CRM tool

Job description

ASCO Equipment in Austin, TX is seeking a Product Support Sales Representative to build relationships with customers through selling Preventative Maintenance packages and shop/field service repairs. You will call on current ASCO customers and develop new ones across your territory, quoting and selling parts, services, and PM contracts while capturing profiling data.

You will manage pre/post-call activities in a CRM, provide basic technical support, and ensure pricing and approvals meet company