Product Support Manager – Junior (Predictive Maintenance)

Systems Planning & Analysis; El Segundo (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Systems Planning and Analysis, Inc. (SPA) is seeking a Product Support Manager - Junior/Journeyman in El Segundo, CA to perform predictive maintenance, reliability analysis, and lifecycle sustainment activities.

You will collaborate across engineering, logistics, and operations to enhance system readiness and reduce downtime. The role requires a Bachelor's degree in a relevant field and at least 3 years of experience, with TS/SCI and SAP clearance ability.

Qualifications

• Bachelor's degree in a relevant field and at least 3 years of relevant experience.
• Experience analyzing data sets or performance metrics.
• Strength in analytics, diagnostics, and problem solving.
• Proficiency in preparing formal reports or presentations.
• Experience with Excel, dashboards, and analytic platforms.
• Ability to report to El Segundo location full-time.

Responsibilities

• Conduct regular monitoring of system performance, sensor data, high-volume logs, and maintenance records.
• Support development, refinement, and testing of predictive maintenance models.
• Lead trend analysis, detailed root cause analysis, and failure mode assessments.
• Prepare high-quality reports, dashboards, and decision-support products for program leadership.
• Perform RM&S assessments and recommend improvements to sustainment and supportability processes.
• Draft and maintain product support documentation, lifecycle sustainment artifacts, and technical reviews.
• Coordinate with cross-functional engineering, logistics, field service, and program teams.
• Ensure high levels of data accuracy, completeness, and compliance with sustainment standards.

Skills

Data analysis

Excel

Dashboards

Analytic platforms

Education

Bachelor's degree in a relevant field

Tools

Python

R

Power BI

Tableau

Job description

Systems Planning and Analysis, Inc. (SPA) is seeking a Product Support Manager - Junior/Journeyman in El Segundo, CA to perform predictive maintenance, reliability analysis, and lifecycle sustainment activities.

You will collaborate across engineering, logistics, and operations to enhance system readiness and reduce downtime. The role requires a Bachelor's degree in a relevant field and at least 3 years of experience, with TS/SCI and SAP clearance ability.