Senior Product Support Manager – Predictive Maintenance

Arenatechnologies; Colorado Springs, Northern (CO, KY); Hybrid; USD 160,000 - 210,000; Full time

Job summary

Systems Planning and Analysis, Inc. (SPA) is seeking a qualified Product Support Manager - Senior/SME in Colorado Springs to lead predictive maintenance and lifecycle sustainment activities for critical national security systems.

The role requires a TS/SCI clearance, 10+ years of experience, and a strong ability to analyze data, develop models, and deliver actionable insights to program leadership. On-site duties and cross-functional collaboration are essential.

Qualifications

• Bachelor's degree required with 10+ years of relevant experience.
• Must be a US citizen with TS/SCI clearance and ability to obtain SAP clearance.
• Strong analytical, diagnostic, and problem-solving capabilities; ability to report to Colorado Springs.
• Proficiency with Excel, dashboards, and analytic platforms; ability to produce formal reports.

Responsibilities

• Conduct predictive maintenance, reliability analysis, and lifecycle sustainment activities.
• Analyze equipment performance and support model development and failure analysis.
• Lead trend analysis, root cause analysis, and failure mode assessments.
• Prepare reports, dashboards, and decision-support products for program leadership.
• Coordinate with cross-functional engineering, logistics, and operations teams.
• Ensure data accuracy and compliance with sustainment standards.

Skills

Data analysis

Report writing

Excel dashboards

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Python

R

Power BI

Tableau

Job description

Systems Planning and Analysis, Inc. (SPA) is seeking a qualified Product Support Manager - Senior/SME in Colorado Springs to lead predictive maintenance and lifecycle sustainment activities for critical national security systems.

The role requires a TS/SCI clearance, 10+ years of experience, and a strong ability to analyze data, develop models, and deliver actionable insights to program leadership. On-site duties and cross-functional collaboration are essential.