Senior Product Support Manager - Predictive Maintenance

Arenatechnologies; El Segundo (CA); On-site; USD 180,000 - 230,000; Full time

Job summary

Systems Planning and Analysis, Inc. (SPA) Space and Intelligence Division seeks a Product Support Manager - Senior/SME to lead predictive maintenance and lifecycle sustainment activities with cross‑functional engineering, logistics, and operations teams in support of space programs.

The role requires TS/SCI and SAP clearance, a Bachelor’s degree in a relevant field, and proven ability to analyze data, develop models, and deliver actionable reports for program leadership in El Segundo, CA.

Qualifications

• Demonstrated experience analyzing data sets or performance metrics.
• Strong analytic, diagnostic, and problem‑solving capabilities.
• Proficiency with Excel, dashboards, and analytic platforms.

Responsibilities

• Conduct regular monitoring of system performance, sensor data, high‑volume logs, and maintenance records.
• Support development, refinement, and testing of predictive maintenance models.
• Lead trend analysis, detailed root cause analysis, and failure mode assessments.
• Prepare high‑quality reports, dashboards, and decision‑support products for program leadership.
• Perform RM&S assessments and recommend improvements to sustainment and supportability processes.
• Draft and maintain product support documentation, lifecycle sustainment artifacts, and technical reviews.
• Coordinate with cross‑functional engineering, logistics, field service, and program teams.
• Ensure high levels of data accuracy, completeness, and compliance with sustainment standards.

Skills

Data analysis

Excel

Dashboards

Problem solving

Education

Bachelor's degree in a relevant field

Tools

Python

Power BI

Tableau

Job description

Systems Planning and Analysis, Inc. (SPA) Space and Intelligence Division seeks a Product Support Manager - Senior/SME to lead predictive maintenance and lifecycle sustainment activities with cross‑functional engineering, logistics, and operations teams in support of space programs.

The role requires TS/SCI and SAP clearance, a Bachelor’s degree in a relevant field, and proven ability to analyze data, develop models, and deliver actionable reports for program leadership in El Segundo, CA.