Product Strategy Lead - Retirement Services

John Hancock; Boston (MA); Hybrid; USD 92,000 - 160,000; Full time

Benefits offered by this job

Incentive programs

Job summary

Manulife John Hancock Retirement seeks a Product Transformation and Strategy professional to support development and continuous improvement of services and features. Focus areas include research, ideation, communication and launches, while partnering on business cases, portfolio roadmap and stakeholder engagement.

The role emphasizes collaboration with the Product Analysis team and SMEs to understand system impacts, requirements and costs, and to align product catalogs with deployments across

Qualifications

• Bachelor’s degree required; 5+ years in retirement industry.
• Creative and innovative thinker with a results-oriented approach.
• Knowledge of the retirement industry, competitive dynamics and trends.
• Knowledge of channel-specific dynamics (broker/dealer, TPA, plan sponsor, participant).
• Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines.
• Excellent communication and organizational skills.

Responsibilities

• Strategy, ideation and research to support project portfolio.
• Understand and support the vision for the project portfolio across all client segments.
• Act as thought leader to stay ahead of trends, regulatory guidelines and forces shaping the industry, and corresponding technology.
• Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact.
• Support the exploration of ideas by applying relevant market research and customer feedback.
• Contribute to the creation of north star experiences and identification of key differentiators that align with product strategy.
• Support the development of business cases and other product artifacts for approval, including drafting of epic hypothesis statements.
• Work closely with the Product Analysis team and SMEs to understand impacts to systems, high-level requirements and development costs.
• Support ongoing management of the portfolio roadmap and annual planning activities.
• Prepare reporting and regular updates for leadership.
• Support internal and external rollout of features and messaging that aligns with market messaging and product strategy.
• Create / maintain Product definition documents and ensure updates are aligned with product deployments.

Skills

Retirement industry knowledge

Creative thinking

Regulatory knowledge (ERISA/FINRA/DOL)

Communication skills

Organizational skills

Broker/dealer/TPA knowledge

Education

Bachelor’s degree

Job description

Manulife John Hancock Retirement seeks a Product Transformation and Strategy professional to support development and continuous improvement of services and features. Focus areas include research, ideation, communication and launches, while partnering on business cases, portfolio roadmap and stakeholder engagement.

The role emphasizes collaboration with the Product Analysis team and SMEs to understand system impacts, requirements and costs, and to align product catalogs with deployments across