Strategic Digital Product Analyst

Manulife group; Boston (MA); Hybrid; USD 73,000 - 122,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement savings

Job summary

Manulife/John Hancock is seeking a Digital Product Analyst to help plan, deliver, and optimize digital experiences across content, platforms, and customer journeys. You will partner with Technology, Design, Product Marketing, Analytics, SEO, and Experience teams to identify opportunities and translate insights into actionable products.

The role blends strategic thinking with hands-on execution, coordinating backlogs, requirements, and delivery plans while aligning stakeholders on vision and

Qualifications

• 3-5 years of experience supporting digital products, platforms, or customer journeys with demonstrated delivery outcomes.
• Strong analytical and problem-solving skills, with the ability to translate ambiguous business needs into clear requirements and actionable solutions.
• Effective communication and collaboration skills across business, product, technology, marketing, and analytics teams.
• Ability to evaluate value, effort, risk, and dependencies and recommend where to simplify, standardise, consolidate, or stop work.
• Bachelor’s degree preferred or equivalent practical experience.

Responsibilities

• Bring clarity to ambiguous business needs by defining scope and guiding stakeholders.
• Create product delivery plans with milestones, risks, and constraints.
• Partner with Technology, Design, Product Marketing, SEO, Analytics, and Experience teams to shape journeys.
• Build roadmaps for priority journeys with governance and performance outcomes.
• Align stakeholders on product vision, priorities, trade-offs, and success measures.
• Manage and refine backlog with clear acceptance criteria and dependencies.
• Coordinate with cross-functional partners on launch readiness and campaign enablement.
• Lead or support user acceptance testing to ensure requirements, quality, accessibility, and outcomes.
• Define success measures and analyse performance with Analytics and Marketing partners.
• Apply structured prioritisation to balance impact, effort, risk, and dependencies.

Skills

Digital product exp

Cross-functional collab

Analytical thinking

Backlog management

Stakeholder comms

Education

Bachelor's degree

Tools

Jira

Rally

Job description

Manulife/John Hancock is seeking a Digital Product Analyst to help plan, deliver, and optimize digital experiences across content, platforms, and customer journeys. You will partner with Technology, Design, Product Marketing, Analytics, SEO, and Experience teams to identify opportunities and translate insights into actionable products.

The role blends strategic thinking with hands-on execution, coordinating backlogs, requirements, and delivery plans while aligning stakeholders on vision and