Product Specialist: Tech Enablement & Demos

DWYER INSTRUMENTS, LLC; Sioux Falls (SD); On-site; USD 55,000 - 85,000; Full time

Job summary

DWYER INSTRUMENTS, LLC is seeking a Product Specialist to provide deep technical knowledge of our product suite. You will collaborate with sales, engineering, and marketing to ensure accurate representation, implementation, and support across diverse industrial settings.

You will educate teams, optimize online product materials, and support demonstrations for clients and partners while sharing field feedback with R&D for ongoing product improvements.

Qualifications

• Bachelor's degree in a science, engineering, finance, or economics discipline.
• Fluency in English; second language or international experience a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to translate complex concepts into user-friendly explanations.
• Willingness to travel for client demonstrations and industry events.
• Experience working across multifunctional teams.

Responsibilities

• Product Expertise: maintain knowledge of product specifications and applications.
• Digital materials: develop and maintain digital product materials for online channels.
• E-commerce collaboration: optimize product listings and categorization.
• Customer support: provide technical solutions tailored to customer needs.
• Sales/Marketing: support presentations and training for clients and partners.
• Feedback loop: relay field feedback to R&D for product improvements.
• Training: conduct internal sessions on product changes and best practices.
• Market analysis: monitor industry trends and competitive products.
• Support operations: assist with ad-hoc lifecycle requests.

Skills

Strong communication

Presentations

Interpersonal skills

Collaborative across teams

Technical acumen

Travel willingness

Education

Bachelor's degree in science, engineering, finance or economics

Job description

DWYER INSTRUMENTS, LLC is seeking a Product Specialist to provide deep technical knowledge of our product suite. You will collaborate with sales, engineering, and marketing to ensure accurate representation, implementation, and support across diverse industrial settings.

You will educate teams, optimize online product materials, and support demonstrations for clients and partners while sharing field feedback with R&D for ongoing product improvements.