Product Specialist - Services

Vertiv Group Corporation; Westerville (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Vertiv Group Corporation is seeking a Product Specialist - Services to drive value through ERP product enhancements and regional initiatives. You will support Product Owners in evolving ERP capabilities and aligning regional and global strategies across multiple Oracle eBS service areas.

The role emphasizes delivering standardized ERP solutions, reducing local variances, and acting as a bridge between business needs and ERP template convergence across regions.

Responsibilities

• Design and deliver enhancements and process improvements to ERP systems
• Translate business requirements into scalable, standardized solutions
• Ensure enhancements are aligned with regional and global strategies
• Consolidate local process variants into a shared global ERP template, ensuring consistency across regions and alignment with the target operating model
• Assess and reduce local customizations and deviations, converging them toward standardized and globally supported ERP solutions

Job description

Job Summary

The Product Specialist - Services will drive value creation and regional business outcomes by evolving ERP product capabilities through targeted enhancements and projects, while supporting Product Owners towards global convergence. The Product Specialist is positioned at the intersection of high business proximity and high standardization, serving as a key enabler of ERP product evolution across the organization.

The Services Product Specialist will support the following areas:

• Oracle eBS Field Service/Mobile Field Service
• Oracle eBS Depot Repair
• Oracle eBS Install Base
• Oracle eBS Oracle Service Contracts
• Other Service related areas

Key Responsibilities

• Design and deliver enhancements and process improvements to ERP systems
• Translate business requirements into scalable, standardized solutions
• Ensure enhancements are aligned with regional and global strategies
• Consolidate local process variants into a shared global ERP template, ensuring consistency across regions and alignment with the target operating model
• Assess and reduce local customizations and deviations, converging them toward standardized and globally supported ERP solutions