Product Specialist Manager — Elevate Seller Outcomes Remote

CoinBucha; California, United States, Northern America, Americas; Híbrido; USD 183 000 - 274 000; Tempo integral

Resumo da oferta

Block, Inc. in the United States is seeking a Product Specialist Manager to lead a team of specialists focused on helping sellers understand, adopt, and get more value from Square's growing product ecosystem.

You'll partner with Account Executives and Account Managers on high‑value opportunities, coach through discovery and solution design, and connect frontline insights to Product and GTM to improve seller outcomes and adoption.

Qualificações

• 7+ years of experience in B2B sales, account management, product specialization, solution consulting, fintech, SaaS, payments, or another complex customer-facing environment, including experience leading and developing teams.
• Experience supporting complex products or solutions that require consultative discovery and deep product expertise.
• Strong people leadership skills with a track record of coaching and developing high-performing teams.
• Demonstrated ability to partner effectively with Account Executives and Account Managers in a specialist, overlay, or consultative model.

Responsabilidades

• Lead, coach, and develop a team of Product Specialists supporting Account Executives, Account Managers, and their sellers.
• Build deep product expertise alongside strong consultative and customer engagement skills.
• Establish clear priorities and operating rhythms to ensure specialist resources are deployed against the highest-impact opportunities.
• Foster a culture of ownership, customer focus, collaboration, and continuous improvement.
• Manage team performance, development, capacity, and engagement.
• Partner with Account Executives and Account Managers on high-value and complex opportunities where specialized product expertise can improve seller outcomes.
• Coach specialists through discovery, product positioning, solution design, objection handling, and complex product conversations.
• Engage directly with sellers when additional product expertise or leadership can help advance an opportunity.
• Help sellers understand how Square's products can address their business needs and unlock greater value from the Square ecosystem.
• Support GTM and Product priorities by deploying specialist expertise toward strategic and underpenetrated products.
• Increase product knowledge and confidence across Account Executives, Account Managers, and other frontline teams.
• Partner with Enablement, Product, and Marketing to develop product guidance, playbooks, messaging, training, and other resources.
• Identify recurring knowledge gaps and seller objections and translate them into scalable enablement opportunities.
• Develop repeatable approaches that allow frontline teams to independently navigate more product conversations over time.

Descrição da oferta de emprego

Block, Inc. in the United States is seeking a Product Specialist Manager to lead a team of specialists focused on helping sellers understand, adopt, and get more value from Square's growing product ecosystem.

You'll partner with Account Executives and Account Managers on high‑value opportunities, coach through discovery and solution design, and connect frontline insights to Product and GTM to improve seller outcomes and adoption.