Product Specialist

Communications Collaborative; Massachusetts; On-site; USD 70,000 - 90,000; Full time

Job summary

Communications Collaborative is seeking a Product Specialist for a long-term contract, onsite in the Greater Boston Area (3 days per week). The ideal candidate has 3+ years of experience and will own deep product knowledge and customer insights.

You will translate insights into improvements, craft content, educate teams and customers, and help shape product roadmaps through proactive market research. This role requires collaboration across product, engineering, and marketing to deliver a

Qualifications

• At least 3 years of experience required.
• Experience with translating customer insights into actionable product improvements.
• Strong presentation and content creation skills.

Responsibilities

• Dive deep into the product line to understand features and competitive landscape.
• Translate customer insights into actionable improvements for product development.
• Ensure a seamless product experience through collaboration with teams.
• Craft content for internal and external audiences.
• Educate internal teams and external customers through engaging presentations.
• Inform future roadmaps by staying ahead of market trends.
• Gain in-depth knowledge of the product line and competitive position.
• Bridge between customers and product development with actionable recommendations.
• Collaborate across product, engineering, and marketing from ideation to adoption.
• Develop demos, training materials, and user guides for all audiences.
• Deliver impactful presentations and workshops to empower stakeholders.
• Conduct proactive market research to inform future roadmaps.

Skills

Product knowledge

Customer insight analysis

Presentation skills

Cross-functional collaboration

Content creation

Market research

Job description

Our global consumer retail client is looking to hire a Product Specialist for a long-term contract. This role requires working onsite 3 days per week in the Greater Boston Area. At least 3 of years of experience is required.

Job Description:

• Dive deep into our product line, understanding features, functionalities, and competitive landscape.
• Translate customer insights into actionable improvements for product development.
• Ensure a seamless product experience through close collaboration.
• Craft compelling content for both internal and external audiences.
• Educate both internal teams and external customers through engaging presentations.
• Inform future product roadmaps by staying ahead of the curve.
• Gain in-depth knowledge of our product line, including features, functionalities, and how we stack up against the competition.
• Become the bridge between customers and product development, by translating user insights into actionable recommendations that drive product improvement.
• Work collaboratively across teams (product managers, engineers, marketing) to ensure a seamless product experience from conception to user adoption.
• Develop a variety of engaging content, including product demos, training materials, and user guides, tailored for both internal teams and external audiences.
• Deliver impactful presentations and workshops to educate and empower both internal teams and external customers on maximizing product benefits.
• Conduct proactive market research and identify emerging trends to inform future product roadmaps and ensure we stay ahead of the curve.