Hybrid Product Specialist: Customer Insights & Demos

Creative Cove Inc.; Needham (MA); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Creative Cove Inc. in Needham, MA is seeking a full-time contract Product Specialist with 3+ years in the CPG/Manufacturing sector. You will be the liaison between customer feedback and the product team, distilling data to drive improvements and helping shape the product roadmap.

The role is onsite three days a week and remote for the first three months, with a potential extension. You will dive deep into our product line, translate insights into actionable changes, and craft content and

Qualifications

• 3+ years in CPG/Manufacturing roles.
• Experience turning customer feedback into product improvements.
• Ability to distill data for product teams.
• Excellent written and verbal communication.

Responsibilities

• Dive into product line, understand features and competitive landscape.
• Translate customer insights into actionable product improvements.
• Collaborate with product managers, engineers, and marketing to ensure a seamless product experience.
• Create engaging content and trainings for internal and external audiences.
• Conduct market research to inform future roadmaps.

Skills

Customer insights

Cross-functional collaboration

Presentation skills

Data interpretation

Product knowledge

Job description

Creative Cove Inc. in Needham, MA is seeking a full-time contract Product Specialist with 3+ years in the CPG/Manufacturing sector. You will be the liaison between customer feedback and the product team, distilling data to drive improvements and helping shape the product roadmap.

The role is onsite three days a week and remote for the first three months, with a potential extension. You will dive deep into our product line, translate insights into actionable changes, and craft content and