Consumer Product Manager

Creative Cove Inc.; Boston (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Creative Cove Inc. in Massachusetts seeks a full-time contract Product Specialist to distill consumer feedback into actionable product improvements. The role blends onsite and remote work, starting with a 3-onsite/3-remote schedule and potential extension after the initial period.

The candidate will bridge customers and the product team, delivering demos, training materials, and workshops while informing future roadmaps and maintaining competitive awareness.

Qualifications

• 3+ years of experience in the CPG/Manufacturing industry.

Responsibilities

• Dive deep into the product line, understanding features and competitive landscape.
• Translate customer insights into actionable improvements for product development.
• Collaborate with product managers, engineers, and marketing to ensure a seamless product experience.
• Develop engaging content including demos, training materials, and user guides.

Job description

Our Metrowest client is looking for a full time contract Product Specialist with 3+ years experience; looking for previous experience in the CPG/Manufacturing industry. This role is onsite 3 days and remote 3 and 3 months to start and will ideally extend or convert after the 3 months. This role will take the data and feedback from the consumer and distill that down to the product team so they can implement that feedback into future iterations of existing and new products.

Day in the life:

• Dive deep into the company's product line, understanding features, functionalities, and competitive landscape.
• Translate customer insights into actionable improvements for product development.
• Ensure a seamless product experience through close collaboration.
• Craft compelling content for both internal and external audiences.
• Educate both internal teams and external customers through engaging presentations.
• Inform future product roadmaps by staying ahead of the curve.
• Gain in-depth knowledge of our product line, including features, functionalities, and how we stack up against the competition.
• Become the bridge between customers and product development, by translating user insights into actionable recommendations that drive product improvement.
• Work collaboratively across teams (product managers, engineers, marketing) to ensure a seamless product experience from conception to user adoption.
• Develop a variety of engaging content, including product demos, training materials, and user guides, tailored for both internal teams and external audiences.
• Deliver impactful presentations and workshops to educate and empower both internal teams and external customers on maximizing product benefits.
• Conduct proactive market research and identify emerging trends to inform future product roadmaps and ensure we stay ahead of the curve.