Product Research Specialist

Talentoma; Ohio; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma is seeking an associate-level Product Research role to process research requests, scope studies, and summarize findings for product decisions. The position works on a remote basis from Ohio, with a 40-hour weekly commitment and collaboration with product managers, researchers, and customer-facing teams.

The role emphasizes producing concise summaries, coordinating surveys using Qualtrics, and organizing interview notes with Google Sheets and Wrike for status tracking.

Qualifications

• 1–2 years of related experience in research support or product-focused analysis.
• Familiarity with qualitative and quantitative research approaches.
• Ability to write clear research briefs and summaries.
• Experience with Qualtrics, Google Sheets and Wrike.
• Authorized to work in the United States; fully remote in Ohio.

Responsibilities

• Monitor the research request queue and capture the business question, audience, timing, and desired decision.
• Review requests for clear objectives and appropriate research methods.
• Create research briefs outlining study goals, participant criteria, and deliverables.
• Coordinate research activities with product managers, researchers, and customer-facing teams.
• Prepare concise finding summaries identifying patterns and recommendations for further investigation.
• Maintain quality through timely turnaround and complete notes from intake to close.

Skills

Research coordination

Survey design

Data analysis

Written communication

Education

High school diploma or equivalent

Tools

Qualtrics

Google Sheets

Wrike

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary

A research request arrives through a shared intake queue, gets scoped, reviewed, organized, and summarized so product partners can understand customer needs and market signals. This associate-level role turns study inputs into clear findings that support informed product decisions. The specialist sits on a product team and works under a product research manager. They partner with product managers, researchers, customer-facing teams, and internal stakeholders to clarify questions and share findings. This position is fully remote and work from home in Ohio, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Monitor the research request queue and shared email channel, acknowledge new requests, and capture the business question, audience, timing, and desired decision.
• Review incoming requests for clear objectives, available background materials, and appropriate research methods before organizing next steps.
• Create research briefs that outline study goals, participant criteria, discussion topics, survey questions, and planned deliverables for review.
• Coordinate research activities with product managers, researchers, and customer-facing teams while maintaining clear status notes for each request.
• Build and distribute surveys using a survey such as Qualtrics, then monitor response progress and flag participation concerns to the product research manager.
• Organize interview notes, survey responses, competitor observations, and market signals into consistent study folders and finding summaries.
• Use a spreadsheets and data entry tool such as Google Sheets to sort research inputs, identify recurring themes, and prepare simple comparison views.
• Track research tasks, review dates, stakeholder feedback, and completion status in a project management tool such as Wrike.
• Follow up with requesters when objectives, source materials, or feedback are incomplete, and escalte conflicting priorities to the product research manager.
• Prepare concise finding summaries that distinguish observed patterns, open questions, and recommended areas for further investigation.
• Maintain quality through accurate summaries, timely turnaround, complete notes, and reliable follow-up from request intake through close.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of related experience in research support, product-focused analysis, customer insights, or a similar desk-based role preferred.
• Familiarity with qualitative and quantitative research approaches, including interviews, surveys, concept feedback, and theme identification.
• Working knowledge of survey tools such as Qualtrics and the ability to organize response information carefully.
• Ability to use spreadsheets and data entry tools such as Google Sheets for sorting, comparing, and summarizing research inputs.
• Familiarity with project management tools such as Wrike for task tracking, review coordination, and status visibility.
• Ability to write clear research briefs, finding summaries, follow-up messages, and stakeholder updates.
• Sound judgment when identifying missing context, conflicting feedback, or questions requiring manager review.
• Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home in Ohio, United States.
• Structured onboarding and training on Qualtrics, Google Sheets, and Wrike.
• Regular check-ins with the product research manager.
• Skill development in research design, insight synthesis, survey coordination, and stakeholder-ready reporting.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.