Job Title: Product Coordination Specialist
Monthly Pay: $3,721 - $5,558 USD per month
Summary:
Accurate product details, reliable handoffs, and complete updates are how good work is judged in this role. The Product Coordination Specialist supports the product team by organizing product coordination activities that help teams maintain clear, usable information for online offerings and internal planning. Working under a product operations manager, this specialist partners with product managers, merchandising contacts, marketing coordinators, and service teams to keep product updates visible and ready for review. The role requires a 40-hour weekly commitment. Working days and shift times may vary. This is a fully remote, work from home position based in Kentucky, United States. Careful review, timely follow-through, and clear status updates help teams act on current product details with confidence.
Job Responsibilities:
- Receive product update requests through a shared queue, email, and project tasks, then sort requests by urgency, owner, and required review.
- Check incoming product names, descriptions, attributes, images, pricing references, and availability details against approved source information before updates move forward.
- Enter and maintain approved product details in a product catalog management system such as Akeneo, using established naming and attribute conventions.
- Create, assign, and monitor coordination tasks in a project management system such as Wrike so product updates have clear owners and due dates.
- Maintain trackers in a Spreadsheets and data entry tool such as Airtable to show request status, open questions, handoffs, and completed updates.
- Compare product entries across assigned online channels and flag missing, inconsistent, or outdated details for correction.
- Follow up with product managers, merchandising contacts, or marketing coordinators when request details are incomplete, unclear, or awaiting approval.
- Escalate conflicting product information, blocked approvals, or repeated update issues to the product operations manager with concise notes and supporting context.
- Share status summaries with partner teams, including completed work, pending questions, upcoming handoffs, and items needing review.
- Support quality checks before updates are released by confirming accuracy, turnaround, complete notes, and documented follow-up against team standards.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of product coordination, ecommerce operations, catalog support, or related experience preferred.
- Familiarity with product attributes, product descriptions, category structures, and online product presentation preferred.
- Experience using a product catalog management system such as Akeneo preferred.
- Experience using a project management system such as Wrike and a Spreadsheets and data entry tool such as Airtable preferred.
- Ability to compare details across sources, identify inconsistencies, and maintain accurate update trackers.
- Clear written and verbal communication for requesting clarification, sharing status, and summarizing open items.
- Ability to manage recurring tasks, changing priorities, and multiple product updates while following defined review steps.
- Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from a dedicated home workspace in Kentucky, United States.
- Structured onboarding and training on the product catalog management system such as Akeneo, project management system such as Wrike, and Spreadsheets and data entry tool such as Airtable.
- Regular check-ins with the product operations manager.
- Opportunities to build product coordination, catalog accuracy, release readiness, and cross-team update skills.
- Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.