Product Quality & MDR Analyst — Medical Devices

Integrated Resources Inc.; Carlsbad (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Referral bonus of $500 per candidate

Job summary

A leading company in the workforce solutions sector is seeking a Product Assurance Analyst to manage and investigate product quality complaints. This role requires a customer-focused individual with strong analytical skills, knowledge of regulatory compliance, and the ability to work closely with cross-functional teams. The position offers a unique opportunity for professional growth and a referral bonus for candidates. Ideal candidates will possess a BS in clinical/medical fields or related sciences.

Qualifications

• Experience reviewing and evaluating product complaints.
• Ability to determine reportability of complaints to regulatory agencies.
• Must have excellent customer service and analytical skills.

Responsibilities

• Process and investigate product complaints for quality and safety.
• Track and report on complaint data to Management.
• Collaborate with cross functional teams for effective communication on customer issues.

Skills

Customer service

Data analysis

Written and verbal communication

Education

BS in clinical/medical, Engineering or science

Tools

MS Office

Job description

A leading company in the workforce solutions sector is seeking a Product Assurance Analyst to manage and investigate product quality complaints. This role requires a customer-focused individual with strong analytical skills, knowledge of regulatory compliance, and the ability to work closely with cross-functional teams. The position offers a unique opportunity for professional growth and a referral bonus for candidates. Ideal candidates will possess a BS in clinical/medical fields or related sciences.