Regulatory Complaint Analyst II: Quality & MDR Support

Integrated Resources Inc.; West Chester (Chester County); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Referral bonus

Job summary

A leading company in workforce solutions is seeking a Customer Quality Specialist to support Post Market Regulatory Affairs activities. This role involves complaint handling, regulatory reporting, and close collaboration across various departments to ensure compliance and quality standards. Ideal candidates should possess a Bachelor's degree and 2-4 years of experience in a relevant field.

Qualifications

• 2-4 years of relevant experience required.
• RAC or ASQ certifications are a plus.
• Continuous learner and accountable.

Responsibilities

• Interface directly with hospitals and surgeons for complaint reporting.
• Expedite investigations with internal/external partners.
• Track complaints for closure and participate in CAPA activities.

Skills

Collaboration

Critical Thinking

Communication

Detail-oriented

Multi-tasking

Knowledge of Medical Terminology

Proficiency in MS Office

Education

Bachelor’s Degree

Job description

A leading company in workforce solutions is seeking a Customer Quality Specialist to support Post Market Regulatory Affairs activities. This role involves complaint handling, regulatory reporting, and close collaboration across various departments to ensure compliance and quality standards. Ideal candidates should possess a Bachelor's degree and 2-4 years of experience in a relevant field.