Product & Pricing Ops Lead: NPI & Integrations

Leadout Capital; Indianapolis (IN); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Salesforce is seeking a Product & Pricing Operations professional to drive the transformation of our New Product Introduction framework and to shape how feedback from sellers, customers, and operators translates into process improvements. The role involves launching recently acquired products, migrating contracts, and integrating legacy offerings inside a hybrid work model with three in-office days weekly.

You will design NPI frameworks, collect and translate stakeholder feedback, and lead

Qualifications

• 3-5+ years of experience in complex business and technical environments.
• Experience designing, transforming, or optimizing New Product Introduction processes/frameworks.
• Strong project management background with cross-functional change and integration initiatives.
• Hands-on technical/functional experience with CRM, SFA, or Quote-to-Cash / Price Book systems.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Design, stand up, and refine NPI frameworks that streamline cross-functional alignment and scale launch throughput.
• Establish channels to collect, analyze, and synthesize feedback from stakeholders across Sales, Support, Product, and Operations.
• Tie stakeholder feedback to operational enhancements that improve launch success and product lifecycle experience.
• Lead operational workstreams for newly acquired product launches to ensure rapid go-to-market readiness.
• Support migration of customer contracts, SKUs, and pricing structures during integration and sunsetting efforts.
• Coordinate cross-functional launch initiatives, tracking milestones, risks, and dependencies for GA deployments.
• Ensure end-to-end readiness across quoting, packaging, discounting, provisioning, activation, invoicing, and sales readiness.
• Configure, stage, deploy, and maintain product configuration data, price books, and SKUs in Salesforce.
• Investigate and troubleshoot release blockers or production incidents in CRM and quote-to-cash environments.

Job description

Salesforce is seeking a Product & Pricing Operations professional to drive the transformation of our New Product Introduction framework and to shape how feedback from sellers, customers, and operators translates into process improvements. The role involves launching recently acquired products, migrating contracts, and integrating legacy offerings inside a hybrid work model with three in-office days weekly.

You will design NPI frameworks, collect and translate stakeholder feedback, and lead