Product Owner / Business Analyst - Payments

JobDiva, Inc.; Charlotte (NC); On-site; USD 171,924,000 - 180,466,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

FSA/HSA

AD&D Insurance

401k Program

Additional Benefits

Job summary

NTT DATA in Charlotte, NC seeks a Product Owner / Business Analyst for Corporate Banking & Payments to lead requirements, write user stories, and manage the backlog for payments across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT.

You will collaborate with clients and technology teams in an Agile environment, ensure AML/KYC alignment, support UAT, oversee integrations, and provide post‑implementation support; travel includes 2 days in-office at the client site.

Qualifications

• 8+ years in Product Owner or BA roles in Corporate/Transaction Banking.
• 5+ years in requirements elicitation with client workshops/interviews.
• 6+ years in Payments domain across EMEA and NA.
• 5+ years in Payments processing/messaging incl. SEPA, CHAPS, CHIPS, FEDWIRE, ACH.
• SWIFT (MT/MX) and ISO 20022 experience.
• 4+ years in Agile delivery (Scrum/Kanban) with backlog mgmt.
• 3+ years collaborating with tech on system integrations.
• 2+ years in client-facing role with stakeholders.

Responsibilities

• Engage with client stakeholders to understand needs and provide guidance.
• Elicit requirements via workshops and walkthroughs with business users.
• Translate requirements into user stories, specs, and acceptance criteria.
• Prioritize and refine backlog for upcoming sprints.
• Participate in Agile ceremonies and coordinate with cross-functional teams.
• Review designs for alignment with payments workflows.
• Support UAT, define test scenarios, and triage defects.
• Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT.
• Collaborate with risk/compliance for AML/KYC/sanctions.

Skills

Corporate Banking

Requirements Elicitation

Payments Domain

Agile Delivery

Client-facing

Stakeholder Management

JIRA

Confluence

Education

Bachelors in CS or equivalent

Tools

JIRA

Confluence

Job description

Company Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Product Owner / Business Analyst - Payments to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Description

Job Description - Business Analyst – Corporate Banking & Payments

Day to Day job Duties

• Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance
• Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams
• Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria
• Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints
• Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
• Act as the primary point of contact for functional queries from development, testing, and client teams
• Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows
• Collaborate with technology teams to validate upstream and downstream system integrations
• Support UAT activities, including test scenario definition, defect triage, and coordination with client users
• Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance
• Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements
• Provide regular status updates to clients and internal stakeholders on scope, progress, and risks
• Identify gaps, dependencies, and risks early and work with teams to drive resolution
• Continuously build and maintain strong product and domain knowledge to advise clients on best practices
• Support post-implementation activities, including production issue analysis and root cause support

Basic Qualifications

• 8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking
• 5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews
• 6+ years of hands‑on experience working in Payments domain, supporting EMEA and North America payment schemes
• 5+ years of experience with Payments processing and messaging, including:
• SEPA
• CHAPS
• CHIPS
• FEDWIRE
• ACH
• SWIFT (MT/MX) and ISO 20022
• 4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies
• 3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces
• 2+ years of experience in a client‑facing role, managing business stakeholders and cross‑functional teams
• Strong experience using Agile tools such as JIRA, Confluence, or equivalent

Travel: This position requires 2 days in-office at the client Charlotte, NC office.

Degree: Bachelors in computer science or equivalent work experience.

Nice to Have :

• Experience working on Payments Transformation or Modernization programs
• Exposure to ISO 20022 migration or coexistence initiatives
• Prior experience supporting tier‑1 or global banks in Corporate or Transaction Banking
• Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA‑CUG)
• Experience with API‑based integrations, microservices, or event‑driven architectures
• Familiarity with real‑time and instant payment schemes
• Exposure to regulatory or compliance‑driven initiatives within banking
• Experience supporting cloud‑based banking platforms or SaaS solutions
• Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI‑PBA
• Prior experience working in onsite‑offshore delivery models
• Strong documentation skills using tools such as Confluence or similar knowledge platforms

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $60 to $62/hour. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

• participation in medical, dental, and vision insurance
• flexible spending or health savings account
• AD&D insurance, employee assistance
• participation in a 401k program
• additional voluntary or legally-required benefits