Product Operations Leader: Governance & Efficiency

MISO Default Brand

Carmel, Eagan, Little Rock (IN, MN, AR)

On-site

USD 154,000 - 179,000

Full time

3 days ago

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Benefits offered by this job

401k

Vacation & sick time

Comprehensive benefits

Job summary

Transformative Innovation is happening in the electric industry at MISO. We seek a Manager of Process and Product Operations to build and lead the Product Operations function, enabling Product Management to deliver value at scale.

This role reports to the Director of Product Management and will establish the Product Operating System with governance, portfolio visibility, and automation. The right candidate is a systems thinker who drives operational excellence, performance measurement, and

Qualifications

Bachelor's or Master's degree in Business, Information Systems, Engineering, CS, Operations, or related field.
6+ years of experience in Product Operations, business operations, process improvement, or related discipline.
Experience mapping end-to-end processes and improving flow through data-driven analysis.
Experience defining operational metrics and building dashboards for governance.

Responsibilities

Establish and evolve Product Operations framework, governance, standards, and rhythms for consistent delivery.
Partner with Product Leadership to refine intake, prioritization, planning, and portfolio management across the lifecycle.
Define and maintain success measures for operational effectiveness and governance maturity.
Build dashboards, scorecards, and reporting for real-time visibility into portfolio flow and risks.
Monitor performance to identify bottlenecks and opportunities for improvement.
Identify and implement workflow automation using enterprise platforms and APIs.