Product Operations Lead — Global Launches (Hybrid NY)

Legora; New York (NY); On-site; USD 161,000 - 217,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Employee stock options

New York office

Job summary

Legora is hiring a Product Operations Manager to own the release-management system for a product area and improve how customer feedback and product data reach Product teams. You will work across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.

You will thrive in ambiguity, turn unclear problems into concrete steps, and report to the Head of Product Operations in a hands-on IC role.

Qualifications

• 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role.
• Experience running complex launches or programs across Product, Engineering, or go-to-market teams.
• Ability to bring structure to unclear problems and keep work moving when priorities change.
• Clear communication with technical and non-technical teams and influence without formal authority.
• Comfort working in codebases or via agents to ship small fixes or analyses.

Responsibilities

• Run release planning and readiness for major launches with clear scope, owners, dependencies, risks, documentation, communications, and rollout decisions.
• Maintain the company-facing view of the product roadmap and releases; ensure partner teams have up-to-date information.
• Build and maintain a reliable product-feedback process turning requests and observations into evidence for prioritisation.
• Track product and release health post-launch using adoption data and qualitative feedback to suggest next steps.
• Maintain the product knowledge layer across Notion and docs; improve workflows and automation.
• Use agentic tooling and lightweight code to remove operational friction and ship small fixes without a full Engineering cycle.

Skills

Product operations

Program management

Cross-functional collaboration

Clear communication

Code familiarity

Tools

Notion

Git basics

Job description

Legora is hiring a Product Operations Manager to own the release-management system for a product area and improve how customer feedback and product data reach Product teams. You will work across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.

You will thrive in ambiguity, turn unclear problems into concrete steps, and report to the Head of Product Operations in a hands-on IC role.