Product Operations Lead: Drive Scalable Delivery & Roadmaps

BDO USA, Llp; Raleigh (NC); In loco; USD 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Descrizione del lavoro

BDO USA, P.A. is seeking a Product Operations Manager to design and improve product management processes, coach PMs, and establish operating rhythms and metrics across the lifecycle.

The role collaborates with Product, Engineering, Delivery, and Business stakeholders to enhance intake, prioritization, and transparency, delivering high-impact outcomes. The position involves leading PMO activities, coordinating with executives, vendors, and cross-functional teams to ensure timely delivery, optimal

Competenze

• Six (6) or more years of experience in product management, product operations, delivery/PMO, or related technology roles, required
• Experience as a Product Manager, IT Project Manager, Business Systems Analyst, Software Systems Analyst, Business Process Analyst, Technology Support Analyst, or Software Developer, required
• Experience using a standard project management methodology, required
• Experience with scrum and other agile development methods, preferred
• Experience leading and directing the work of others in a project-oriented capacity, preferred
• Experience with the concepts of Project Programs and Portfolios, preferred
• Familiar with a web-based applications environment, preferred Experience partnering with senior stakeholders to drive decision‑making frameworks and governance, preferred
• Experience working in a professional services firm, preferred

Mansioni

• Defines product strategy, builds, and maintains product roadmaps Establishes and continuously improves the product operating model (intake, discovery, prioritization, planning, delivery, release, and post-launch learning)
• Builds strong relationships with Business Line leaders and executive stakeholders
• Builds and maintains constructive working relationships with project team members, vendors, and other departments
• Oversees all aspects of assigned IT projects, and takes ownership to ensure their success
• Plans and directs the work effort involved with the implementation or upgrade of systems
• Responsible for launching new product features and experiences - investigating to define the problem, draft detailed requirements/user stories, plan development sprints, build and implement user testing plans, and support continuous releases
• Develops scope documents, statements of work, and other documentation supporting the justification for new projects
• Works closely with third-party vendors to ensure that project efforts are controlled and completed on a timely basis
• Leads and directs the work of project teams to ensure project efforts are controlled and completed on a timely basis
• Works with appropriate subject matter experts, establish resource plans, and expected level of effort and duration to complete tasks
• Reviews and understands or prepares, as needed, business requirements and objectives documentation in support of overall business needs
• Coordinates with appropriate resources to ensure that product communications and training materials are made available as appropriate
• Works with operational teams to ensure a smooth transition from implementation to production and ongoing support phases of a products lifecycle
• Works with vendors and stakeholders to understand product subscription, contract terms, and renewal cycles to best manage fiscal budget
• Other duties as required

Descrizione del lavoro

BDO USA, P.A. is seeking a Product Operations Manager to design and improve product management processes, coach PMs, and establish operating rhythms and metrics across the lifecycle.

The role collaborates with Product, Engineering, Delivery, and Business stakeholders to enhance intake, prioritization, and transparency, delivering high-impact outcomes. The position involves leading PMO activities, coordinating with executives, vendors, and cross-functional teams to ensure timely delivery, optimal