Product Launch & Operations Manager (Remote)

BigPanda, Inc.; United States; À distance; USD 136 000 - 160 000; Plein temps

Avantages offerts par ce poste

Remote-first environment

Unlimited PTO

Competitive equity

Twelve paid holidays

Comprehensive health benefits

Work-from-home stipend

Career development support

Dog friendly office

Lunches provided in office

Flexible work environment

Résumé du poste

BigPanda is seeking a product operations professional to own the end-to-end launch and release processes. You will collaborate with product managers, GTM teams and cross-functional partners to design workflows and automation that accelerate delivery and reduce manual work.

You will steer readiness, governance, and KPI tracking, ensuring accurate handoffs and a single source of truth for what ships and when across the organization. This role emphasizes data-driven improvements.

Qualifications

• 4+ years in product operations, technical program management or launch management at a SaaS company.
• Bachelor's degree or equivalent practical experience.
• Shipped automation using AI tools, no-code tools, webhooks or scripts.
• Work with AI tools daily.
• Administer Linear, Jira or a comparable system of record.
• Lead cross-functional reviews with senior stakeholders and manage dates.

Responsabilités

• Lead end-to-end launch execution and readiness for GA: plan, checkpoints, go/no-go and date.
• Maintain the release stream with accurate records and clear handoffs.
• Own the launch calendar and publish readiness status regularly.
• Program-manage large GTM motions including SKO and CAB prep.
• Define and track Product delivery KPIs and surface improvements.
• Collaborate with business operations to drive cross-organizational programs.

Connaissances

Product operations

Technical program management

Launch management

AI tooling

Linear administration

Jira administration

Cross-functional collaboration

Formation

Bachelor's degree or equivalent

Outils

Linear

Jira

Description du poste

BigPanda is seeking a product operations professional to own the end-to-end launch and release processes. You will collaborate with product managers, GTM teams and cross-functional partners to design workflows and automation that accelerate delivery and reduce manual work.

You will steer readiness, governance, and KPI tracking, ensuring accurate handoffs and a single source of truth for what ships and when across the organization. This role emphasizes data-driven improvements.