Product Operations Architect & Internal Training Leader

csdentalext; United States; On-site; USD 125,000 - 135,000; Full time

Job summary

csdentalext seeks a seasoned Product Operations Leader to turn ambiguity into scalable systems. You will design and own processes that convert every product release into documentation, training content, and comms used by service, sales, and partners to deliver value.

You will build templates, playbooks, and an operating rhythm to drive real adoption, document current capabilities, and partner with service teams to translate product content into training and knowledge.

Qualifications

• Bachelor’s degree in Product Management, Marketing, Business, or related field.
• 12-15+ years in product operations, implementation, program management, or related cross-functional roles.
• Experience building a function from scratch and guiding cross-functional teams without direct authority.
• Experience with B2B SaaS and transitioning from on-prem to cloud is a plus.

Responsibilities

• Design and own processes that turn every product release into documentation, training, and communication for service, sales, and partners.
• Build templates, playbooks, and the operating rhythm to drive real adoption.
• Document current product capabilities to excite and engage internal teams.
• Partner with service and training teams to translate content into training and knowledge.
• Own internal release communications cadence and annual planning across product, training, and go-to-market.

Skills

Systems thinking

Data-driven planning

Cross-functional collaboration

AI-assisted tooling

Leadership experience

Education

Bachelor’s Degree in Product Management or related

Tools

AI tooling

Job description

csdentalext seeks a seasoned Product Operations Leader to turn ambiguity into scalable systems. You will design and own processes that convert every product release into documentation, training content, and comms used by service, sales, and partners to deliver value.

You will build templates, playbooks, and an operating rhythm to drive real adoption, document current capabilities, and partner with service teams to translate product content into training and knowledge.