Product & Engineering Operations Lead

Sierra; London (KY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, vision benefits

Life insurance & disability

Retirement plan

Parental leave

Carrot family benefits

Food & beverages

Discretionary benefit stipend

Alphorn lessons

Job summary

Sierra is seeking a Product Operations professional to lead operating cadences, optimize cross-functional workflows, and scale our product-led processes. You will own roadmaps, planning docs, dashboards, and capacity tracking while coordinating across Product, Eng, Design, Brand, Sales, and Ops teams to ensure timely, quality outcomes.

Ideal candidates bring 6-8+ years in product or program management, strong communication skills, and experience with tools like Linear, Figma, and Google Drive.

Qualifications

• 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company.
• Proven track record building and scaling operational processes from scratch.
• Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations.
• Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels.
• Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick.
• Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus.

Responsibilities

• Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
• Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
• Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
• Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability
• Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
• Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
• Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention

Skills

Product Operations

Process Scaling

Cross-functional

Executive Communication

Excel/Sheets

SQL/Analytics

Tools

Linear

Figma

Google Drive

Job description

Sierra is seeking a Product Operations professional to lead operating cadences, optimize cross-functional workflows, and scale our product-led processes. You will own roadmaps, planning docs, dashboards, and capacity tracking while coordinating across Product, Eng, Design, Brand, Sales, and Ops teams to ensure timely, quality outcomes.

Ideal candidates bring 6-8+ years in product or program management, strong communication skills, and experience with tools like Linear, Figma, and Google Drive.