Product Operations & Analytics Specialist

Mastercard

O’Fallon (MO)

On-site

USD 83,000 - 137,000

Full time

4 days ago

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Benefits offered by this job

Insurance

401k with company match

Paid time off

Job summary

Mastercard’s Security Solutions Organization seeks a Specialist, Product Operations to manage data-driven reporting, billing processes, and customer support for global fintech products. You will collaborate with Global Product Management to develop insights, optimize billing cycles, and support regional sales teams.

The role emphasizes data analytics, cross-functional collaboration, and contribution to product roadmaps with a focus on fraud prevention and cybersecurity within Mastercard’s

Qualifications

Knowledge of product management principles and development.
Ability to translate data into insights.
Strong written and verbal communication skills.
Team-oriented and results-driven.

Responsibilities

Assist with data pulls and development of reports/dashboards for internal stakeholders.
Own the Mastercard Cloud Based Payments billing process for monthly/quarterly global billing and regional sales programs.
Provide customer product support, including responses to inquiries, communications, and training for customers and regional partners.
Contribute to development of product strategies, roadmaps, documentation, and go-to-market requirements.
Drive data analytics; create, evaluate, track, manage, and communicate product success and shortcomings.

Skills

Product management

Data analytics

Communication

Collaboration

Problem solving

Education

Bachelor's degree

Job description

The role emphasizes data analytics, cross-functional collaboration, and contribution to product roadmaps with a focus on fraud prevention and cybersecurity within Mastercard’s

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