Product Manager, Refraction

Topcon Positioning Systems; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

401(k) with employer match

Tuition reimbursement

Paid holidays

Paid personal time off

Paid sick time

Job summary

Topcon Healthcare is seeking a Product Manager to drive the commercial success and lifecycle management of the refraction portfolio. You will translate strategy into market execution and align sales, marketing, clinical and service teams.

The role requires strong cross-functional collaboration, customer-centric thinking, and experience in a regulated medical device environment. Travel up to 40% and opportunities in a hybrid/remote-friendly setup across North America.

Qualifications

• Bachelor's degree in marketing, business, engineering or related technical field or equivalent experience.
• Minimum 3 years of experience in eyecare, specifically refraction.
• Clinical experience or exposure to healthcare/medical device markets.
• Strong understanding of clinical workflows in ophthalmology or optometry.
• Excellent analytical, communication and presentation skills.
• Proficiency in MS Office tools and project management software.
• Ability to manage multiple products on different timelines.
• Travel up to 40% including major trade shows.

Responsibilities

• Lead market insight activities and Voice of Customer programs.
• Develop differentiated product messaging and value propositions.
• Execute product launches with cross-functional readiness across sales, service and marketing.
• Create launch materials, timelines and alignment with upstream teams.
• Collaborate with sales, CAS and sales engineering to drive adoption and revenue.
• Develop training programs and collateral for field effectiveness.
• Attend major conferences and key account discussions as a product expert.
• Monitor post-market performance and drive root-cause analysis for improvements.
• Partner with QA/RA and service to address issues and drive resolutions.
• Support lifecycle management and global product launches incl. pricing and distribution.

Skills

Analytical skills

Communication skills

Presentation skills

MS Office proficiency

Project management

Travel readiness

Education

Bachelor's degree in marketing, business, engineering or related technical field

Tools

MS Office

Project management software

Job description

For over 90 years, Topcon's vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society's most pressing challenges.If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don't wait for the future. We invent it. Join us.

Learn more about working with us at topconcareers.com

The Product Manager willbe responsible fordriving the commercial success and lifecycle management of Topcon's refraction portfolio, with a primary focus on downstream product management activities. This role centers on translating product strategy into effective market execution, ensuring alignment across sales, marketing, clinical, and service teams.

The Product Manager will serve as a key liaison between the field and internal teams, gathering market insights, supporting commercialization efforts, and ensuring products meet customer needs in real-world clinical environments. This position requires strong cross-functional collaboration, customer-centric thinking, and the ability tooperateeffectively within a regulated medical device environment.

Key responsibilities:

Market Insight & Voice of Customer

• Collect and synthesize feedback from key opinion leaders (KOLs), customers, and internal stakeholders
• Conduct focus groups, site visits, and field observations toidentifyunmet needs and workflow gaps
• Perform ongoing market and competitive analysis

Marketing & Messaging

• Develop clear, differentiated product messaging and value propositions tailored to target customer segments
• Create and review marketing collateral, digital content, and campaigns in partnership with marketing teams
• Ensure consistency of messaging across all customer touchpoints

Commercialization & Product Launch

• Lead downstream execution of product launches, ensuring readiness across sales, service, and marketing teams
• Develop andmaintainlaunch materials, timelines, and cross-functional alignment
• Partner with upstream teams to translate product strategy into actionable go-to-market plans

Sales Enablement & Field Support

• Collaborate closely with sales, CAS, and sales engineering teams to drive product adoption and revenue growth
• Develop training programs, tools, and collateral to support field effectiveness
• Participate inmajor conferences, demos, and key account discussions as a product expert

Post-Market Surveillance & Quality

• Monitor product performance in the field and address customer and sales feedback related to product quality and usability
• Partner with QA/RA and service teams to investigate issues, support root cause analysis, and drive resolution
• Contribute to continuous product improvement through structured feedback loops

Product Development andLifecycle Management

• Partner with R&D and ProgramPlanningto support new product development and enhancements.
• Draftproduct requirements and ensure alignment with customer needs and regulatory standardsin addition to internal software and hardware synergies.
• Support the management ofglobal product launches, including pricing, positioning, and distribution strategies.
• Manage products throughout their lifecycle, including updates, enhancements, and end-of-life planning

Qualifications:

• Bachelor's degree in marketing, business,engineeringorrelatedtechnical field (or equivalent experience).
• Minimum 3 years of experience in eyecare, specifically refraction
• Clinical experience or exposure to healthcare/medical device markets.
• Strong understanding of clinical workflowsin ophthalmology or optometry
• Strong analytical, communication, and presentation skills.
• Proficiencyin MS Office tools and project management software.
• Ability to manage multiple products on different timelines.
• Travel up to 40%including some weekends- attend all majortrade shows(such asVision Expo, Academies of Optometry and Ophthalmology, ARVO, etc.)

Preferred

• Advanced degree (ie. OD, MBA) preferred
• Experience in product management, preferably within medical devices or healthcare technology
• Experienceleveragingcompetitive intelligence and market research to drive strategy.
• Experience supporting product launches and developing commercial materials

Base Pay:

Expected Base Pay Range: $120,000 to $150,000 Annualized

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Bonus eligible:

In addition to base pay, compensation for this position includes eligibility for an annual bonus.

Benefits* :

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.