Product Manager, Member Experiece

Onelife Fitness; McLean (VA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training and apparel

Medical, dental, vision, life, 401(k)

Job summary

Onelife Fitness is hiring a Product Manager to own the digital experience for our members, focusing on the mobile app and member-facing technologies. You will drive the roadmap, gather member insights, and work with our dev team to ship features that improve the member experience.

You will collaborate with engineering and design, run user research, and track metrics to guide decisions. This role emphasizes consumer-app focus, vendor relationships, and a passion for fitness and wellness.

Qualifications

• Own and prioritize the product roadmap and backlog.
• Gather requirements from members, staff, and internal stakeholders.
• Partner with engineering and design to scope and ship features.
• Run user research to validate product decisions.
• Track success metrics and guide decisions with data.

Responsibilities

• Own and prioritize the product roadmap and backlog.
• Gather requirements from members, staff, and internal stakeholders.
• Partner with engineering and design to scope and ship features.
• Create Product Requirements Documents and user stories.
• Run user research and testing to validate what we build.
• Track success metrics and let data guide decisions.
• Act as scrum master for the product team.

Skills

Product management

Roadmapping

User research

Scrum/Agile

Stakeholder management

Education

Bachelor's degree

Job description

Product Manager, Member Experience

We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.

Product Manager, Member Experience

We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.

What You'll Do

• Own and prioritize the product roadmap and backlog
• Gather requirements from members, staff, and internal stakeholders
• Partner with engineering and design to scope and ship features
• Create Product Requirements Documents and corresponding user stories
• Run user research and testing to validate what we build
• Track success metrics and let data guide decisions
• Operate as scrum master for the product team

What We're Looking For

• 5+ years of product management experience, ideally with consumer apps
• Strong track record of managing roadmaps, writing requirements, and collaborating with development teams
• Comfort running user research to back up product decisions
• Great communication skills, you'll bounce between technical and non-technical folks
• Passion for fitness, wellness, or member-centric experiences
• Experience managing vendor relationships

What’s Nice To Have

• UX/UI experience
• A/B Testing experience
• Technical know-how, able to understand APIs and basic architectural structure

What Makes You Successful

• Creative problem-solver who brings vision to product decisions
• Proactive partner in identifying areas for improvement and building the product roadmap

Benefits & Perks

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Medical, dental, vision, life insurance, 401(k), and paid time off

Why Join Onelife Fitness?

This is an opportunity to shape the digital experience for one of the fastest-growing health club companies in the industry. You'll have a direct impact on how members interact with our app and technology, working at the intersection of product, fitness, and member experience as we continue to grow through new club development and acquisitions. If you're passionate about building great products, solving member pain points, and creating exceptional digital experiences, we'd love to hear from you.

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities