Product Manager - Healthcare Scheduling

WellSky Corporation; United States; Remote; USD 90,000 - 125,000; Full time

Benefits offered by this job

Excellent medical with Rx, dental, and

Vision benefits

Mental Health support through EAP

Generous paid time off, plus 13 paid

Job summary

WellSky Corporation is seeking a Solution Manager to own end-to-end lifecycle of the WellSky Resource Manager product, coordinating with clients and cross-functional teams to deliver workflow-powered staffing solutions across care settings.

You will translate market needs into actionable requirements, shape the solution roadmap, and drive go-to-market efforts while navigating regulatory guidelines. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 4-6 years of relevant work experience.
• 3+ years in Product Analyst or related role.

Responsibilities

• Validate and specify market requirements through client visits and stakeholder input.
• Support rollout and adoption with implementation and client success teams.
• Develop the solution roadmap and write initiatives to execute it.
• Translate client requests into design and requirements across a domain.
• Collaborate with engineering delivery to align development approaches.
• Set domain priorities based on business goals and client commitments.
• Assist with go-to-market planning and strategy.
• Remain knowledgeable about regulatory and accrediting guidelines in healthcare.
• Leverage AI tools to improve decision-making and workflows.

Skills

Market research

Cross-functional collaboration

Regulatory knowledge

Go-to-market planning

AI tooling familiarity

Education

Bachelor’s degree or equivalent

Job description

This job is responsible for owning all aspects of WellSky solution life cycles from inception to delivery. The scope of this job includes executing WellSky's solution strategy in order to deliver best-in-class solutions to clients. The Solution Manager will help shape the direction of WellSky Resource Manager, the product that supports scheduling and workforce management across care settings. The Resource Manager team oversees capabilities that help schedulers coordinate visits, match clinicians to patient needs, and manage changes throughout the day. In this role, you’ll partner with clients and cross-functional teams to identify workflow needs, prioritize improvements, and deliver solutions that help care teams manage staffing and keep patient visits on track.

Key Responsibilities

• Validate and specify market requirements by conducting market research supported by visits to clients and non-clients and collaboration with internal stakeholders.
• Partner with implementation and client success teams to support rollout and adoption, using client feedback and product usage data to identify workflow gaps and measure the impact of enhancements.
• Participate in the development of the solution roadmap and create initiatives and Epics to make roadmap executable.
• Translate client requests and market feedback into a design and requirements across a functional domain.
• Collaborate with engineering delivery manager by leading conversations to ensure team approach to product development.
• Set priorities for development efforts in a domain based on alignment with business goals, strategic direction, voice of the client, timelines, and client commitments.
• Assist with planning and execution of go-to market plans.
• Serve as cross-functional expert regarding regulatory and accrediting guidelines, healthcare, and market opportunities.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Required Qualifications

• Bachelor’s degree or equivalent work experience.
• 4-6 years of relevant work experience.

Preferred Qualifications

• Minimum of 3 years of experience in Product Analyst or related role.

Job Expectations

• Willing to travel up to 20% based on business needs.
• Willing to work additional or irregular hours as needed.
• Must work in accordance with applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods of time.

#LI-PG1 #LI-Remote

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Data Privacy Notice for Job Applicants and Teammates

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.