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WellSky is seeking a Consultant III to lead the implementation of healthcare software solutions, ensuring successful deployment, customization, and adoption for clients. You will work with project managers and client teams to plan tasks and validate workflows.
This role requires 4–6 years of related experience, a Bachelor's degree, and familiarity with Salesforce, billing processes, and WellSky solutions. Travel up to 25% and flexible hours may be required.
The Consultant III is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.
Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives. Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps. Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies. Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience. Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability. Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires. Update and maintain project statuses within project management tools, providing regular reporting on project health, risks, and milestones to internal stakeholders and client executive teams. Manage project forecasting, including resource utilization and effort estimates, ensure timely timesheet submissions, and oversee issue and case management to support successful project delivery. Perform other job duties assigned.
Bachelor's Degree or equivalent work experience
At least 4-6 years relevant work experience
At least 5-10 years of experience in the Home Health field
Proficiency with Salesforce, including reporting, case management, and workflow tracking
Experience with billing processes and/or revenue cycle management within healthcare settings
Experience with WellSky solutions
Willing to travel up to 25% based on business needs
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Data Privacy Notice for Job Applicants and Teammates
WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.