product manager for AI receptionist

MEDvidi, Inc.; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Preply English lessons

Wellness compensation

Paid vacation & sick leave

Job summary

MEDvidi, Inc. ищет руководителя продукта для направления AI-продуктов в области психического здоровья. Ваша задача — определить стратегию, дорожную карту и добиться успешного внедрения решений на базе AI в разных каналах коммуникации.

Требуется 5+ лет в Product Management, включая 2+ года в AI и опыт работы с AI Agents: discovery, development, production запуск и масштабирование. Предпочтение кандидату с опытом в здравоохранении и знанием русск. и англ. языков.

Qualifications

• 5+ лет опыта в Product Management с end-to-end владением; 2+ года в AI Product Manager, выводивших продукты на продакшн.
• Опыт работы с AI Agents: discovery, разработка, вывод в продакшн, постоянное улучшение и масштабирование.
• Опыт повышения качества AI Agents по данным реального использования и фидбэку пользователей.
• Понимание систем AI Agents: LLM orchestration, prompting, evaluation frameworks, guardrails, failure modes, QA.
• Формирование гипотез, эксперименты, измерение результатов, принятие решений на основе данных.
• Аналитическое мышление: KPIs, поведение пользователей, связь метрик с бизнес-результатом.
• Умение работать в условиях неясности и принимать обоснованные решения.
• Способность сотрудничать с инженерами и командами ML/AI; обсуждать техническую реализацию.
• Умение управлять приоритетами и коммуникациями; ответственность за результат.
• Владение русским и английским языками; готовность к CET/CEST перепадHours.
• Опыт в здравоохранении или регламентированных сферах будет плюсом.

Responsibilities

• Определять стратегию и дорожную карту AI-продукта и связанные бизнес-метрики.
• Переводить потребности пациентов и бизнеса в приоритеты продукта.
• Улучшать качество AI-продукта через эксперименты и итеративную разработку.
• Сотрудничать с AI-инженерами по формированию поведения AI в продакшн.
• Определять и отслеживать KPI, связывать улучшения с бизнес-результатом.
• Проводить гипотезы и эксперименты, анализировать данные и собирать отзывы пользователей.
• Работать с командами Product, Engineering, Clinical и Operations над решениями «end-to-end».
• Соблюдать безопасность пациентов, приватность и качество в регламентированной среде.

Skills

End-to-end ownership

AI Product Management

AI Agents

Hypothesis-driven

KPIs & metrics

Stakeholder management

Russian & English

B2B contracting

Tools

LLM orchestration

Job description

Описание

MEDvidi is an AI-powered mental healthcare platform that combines licensed providers with proprietary AI tools to deliver safe, effective, and scalable psychiatric care in the United States. Its technology automates charting, follow-ups, and treatment planning to help providers focus on patient care while improving efficiency and clinical quality.

Задачи

• Own the product strategy, roadmap, and business outcomes for the AI product area across multiple communication channels
• Translate patient and business needs into clear product priorities and deliver high-impact solutions
• Improve AI product quality through experimentation, evaluation, and iterative product development
• Partner with AI Engineers to shape what the AI should do and how it behaves in production
• Define product success metrics, monitor performance, and connect improvements to measurable business outcomes
• Drive product discovery through hypothesis validation, data analysis, and user feedback
• Collaborate with Product, Engineering, Clinical, and Operations teams to deliver end-to-end solutions
• Keep patient safety, privacy, and quality central to product decisions in a regulated healthcare environment
• Communicate priorities, trade-offs, progress, and risks across stakeholders

Требования

• 5+ Years of Product Management experience with end-to-end ownership, including 2+ years as an AI Product Manager delivering AI/ML-powered products to production
• Hands-on experience managing customer-facing AI Agents, including discovery, development, production launch, continuous improvement, and scaling
• Experience improving AI Agent performance, reliability, user experience, and business outcomes based on real-world usage data and user feedback
• Strong understanding of AI Agent systems, including LLM orchestration, prompting, evaluation frameworks, guardrails, failure modes, and continuous quality improvement
• Experience forming hypotheses, running experiments, measuring outcomes, and making evidence-based product decisions
• Strong analytical skills, including defining product KPIs, analyzing user behavior and product performance, and connecting metrics to measurable business outcomes
• Structured problem-solving skills and the ability to navigate ambiguity, identify root causes, and make evidence-based decisions
• Experience partnering with Engineering and AI/ML teams, discussing technical implementation details, evaluating trade-offs, and translating technical capabilities into product value
• Strong prioritization, stakeholder management, and communication skills
• Ownership mindset, proactively driving initiatives, challenging assumptions, and taking accountability for product outcomes
• Professional proficiency in Russian and English, including experience communicating with native English speakers
• Ability to work with significant CET/CEST overlapping hours
• Comfortable working under a long-term B2B contractor model using personal equipment
• Будет плюсом: Experience in healthcare, telehealth, or other regulated industries; experience building products focused on operational automation, customer support, or workflow optimization

Условия

• Long-term B2B collaboration
• Health insurance after the probation period, plus sports and wellness compensation
• Personalized English lessons via Preply 22
• Working days of vacation per year, 5 additional wellness days, and paid sick leave for the first 5 working days
• Thoughtful gifts for important life events